The R eal-life Problem. B usiness knowledge is fast becoming a corporate asset that needs to be preserved. Most of a corporation's knowledge is contained in either documents or in the minds of its human resources.
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Horvath, J. A. (n.d.) Working with tacit knowledge. Retrieved May 05, 2010 from http://polaris.umuc.edu/mts/TMAN/TMAN_636/articles/tacitk.pdf