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SA Government Banking Transition. Shared Services SA Presented by Julian Hayward. Banking Services. RFP process managed by DTF Government Accounting Reporting and Procurement Banking Contract Management

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Presentation Transcript
sa government banking transition

SA Government Banking Transition

Shared Services SA

Presented by Julian Hayward

banking services
Banking Services
  • RFP process managed by DTF Government Accounting Reporting and Procurement
    • Banking Contract Management
  • Open market tender 4 majors responded for all services plus some second tier for purchase cards
  • CommBank was preferred supplier for Transactional and Merchant services, ANZ retained purchase cards


banking services1
Banking Services
  • Existing Providers
    • Transactional – Westpac
    • Merchant – ANZ
    • Purchase cards – ANZ
  • New Providers
    • Transactional – CommBank
    • Merchant – CommBank
    • Purchase cards – ANZ


the project team
The Project Team
  • DTF Buddy
  • DTF ICT Lead
  • Agency Champion
  • CBA Implementation Representatives
  • Shared Services, Project Lead and Process Masters

Communication should be directed through the DTF Banking Transition Project Team in the first instance and will be distributed to the wider team accordingly and filtered through weekly team meetings where relevant.

The DTF Banking contract management email address is as follows;


the transition project
The Transition Project

New banking arrangements for Transactional and Merchant banking commenced March 2013 (1st transition of services).

The transition was proposed to be completed in phases:

  • Agencies not clients of Shared Services SA
    • These were largely completed by the end of June 2013
  • Client Agencies of Shared Services SA
    • AP/FA/AR
    • Payroll
      • These are to be completed by end of November 2013


why 12 months
Why 12 months?
  • Changes to the structure of the SA Government, in particular the implementation of a Shared Services function
    • Lack of clarity on banking structure
  • Changes to the Banking environment
    • Approximately 10 years since Westpac contract
    • Opportunities to explore new banking services
      • Business as usual changes
        • mandatory
      • Business Improvement opportunities
        • Considered and assessed based on impact of proposed transition date.


why 12 months cont
Why 12 months? (cont.)
  • Shared APCA ID’s
    • In particular between Payroll and Direct Debit (receivable) services
  • Management and closure of Westpac Accounts
    • Existing Debtors
    • Unpresented Cheques
  • Resource availability
  • Incomplete Machinery of Government changes


improvement initiatives
Improvement Initiatives
  • Setup of online banking environment
  • Dedicated payroll account
  • Electronic upload of transactional files direct from CBA (BAI2)
  • Bpoint
  • Bpay
  • Realignment of functions
  • Use of Stored Value Cards


services to government
Services to Government

Service Centre Tasks


Today’s mechanisms

Coming Soon

Near Future


  • Service team engaged through dated mechanisms with Manual Service Level Agreement reports.
  • Signed documents faxed, emailed or sent via post.
  • Service team engaged through Government Direct web portal with Live SLA Report Requests.
  • Download and Upload scanned documents requiring signatures.
  • Service team engaged through Government Direct portal with Live SLA Report Requests.
  • Sign requests/documents digitally with eSign.