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Data Collection for the Benefits Information Network. Presentation for the Office of Vocational Rehabilitation Becky Banks Statistical information provided by Michael E. Jones Center on Community Living and Careers Indiana Institute on Disability and Community
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Data Collection for the Benefits Information Network Presentation for the Office of Vocational Rehabilitation Becky Banks Statistical information provided by Michael E. Jones Center on Community Living and Careers Indiana Institute on Disability and Community ~Indiana’s University Center for Excellence on Disabilities~ Indiana University 2853 East 10th Street Bloomington, IN 47408-2696
What happens to those cases that are not completed? • Is it because the individual is not available? • Unable to be reached by BIN Liaison (e.g., individual does not follow through—AWOL)? • VRS case is closed prior to BIN services being completed? • Provider agencies have not followed through with authorization within 90 days? Follow up calls with BIN Liaisons—all three situations occur. • What happens next? • Are authorizations cancelled? • Are authorizations extended? Both of the above occur depending on the situation of VRS customer Questions about Cases Pending
Vendors and VRS offices: cases processed and pending (see attachments) • Some of the cases referred in October-December 2007 have recently been submitted for quality review and are not reflected in the data • Refer to BIN/Indiana Works survey for further information (see attachment) • Satisfaction surveys will be conducted with VRS staff (April-May) • Satisfaction surveys will be conducted with Indiana Works (hopefully April-May) Caveats to Note