Resolving disagreements. Disagreements between employers and employees. May occur rarely, if ever May be minor, and quickly resolved May relate to only one employee May be serious and more difficult to resolve May involve several people May have to be settled outside the company.
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Most organisations have procedures to resolve disputes, ie:
May be about:
All may be resolved quickly and informally without using grievance procedures.
Usually in three stages:
Stage 2More serious offence or ignoring verbal warning = written warning to employee
Stage 3Serious or repeated offence = final written warningDisciplinary procedures
Usually 3 stages, depending upon reason for action.
Summary dismissal – being sacked without notice for very serious offence.
Employees sacked unlawfully can take their case to an employment tribunal.
Parties involved at each stage:
Problems minimised and working relationships better if: