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Mitigating Pedestrian Collisions Through Training and Education Procedures

Learn how to establish effective procedures to reduce pedestrian collisions. Training new hires, refreshing awareness, and educating both employees and customers play key roles in enhancing safety. Explore the importance of documented policies and the integration of pedestrian interaction into operator training. Discover how Metro utilizes experience-based methods and communication tools to mitigate potential risks. Improve safety by enforcing policies and educating passengers for a comprehensive approach to pedestrian safety.

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Mitigating Pedestrian Collisions Through Training and Education Procedures

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  1. APTA Risk Management SeminarJune 12, 2013

  2. MITIGATING PEDESTRIAN COLLISIONS:utilizing training and educationt.j. thorn, oHSTDirector of safety

  3. About Metro

  4. Mitigating pedestrian collisions • Establish procedures • You cannot train/educate without procedures • Training • New hire • Refresher and (or) awareness • Education (not just for our employees)

  5. Procedures • Pedestrian-related interactions should be included in operations procedures (e.g. part of Operator handbook) • Or created based upon experience • Metro created and issued a Mandatory Turn Procedure • Whatever the procedure or policy is for pedestrians, it should be documented and enforced

  6. Training • Ensure pedestrian-vehicle interaction is fully integrated into new operator training • Metro utilizes TSI training for new operators • Pedestrian-vehicle interaction awareness is reinforced many times in Metro training manual • Provide experience-based refresher or awareness training • Safety Specialist utilizes video of actual incidents • Excellent tool for awareness and refresher

  7. Education • Not only operators • Customers are educated via communication, including: • Website • Posted signage (on board and service locations) • Safety outreach events

  8. Wrap-up • Cannot rely on operators’ experience alone • Need for established policies and procedures • Pedestrian interaction must be fully integrated into new operator and refresher training • Our passengers must be educated for their own safety

  9. Thank you

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