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Web 2.0: how the next generation Internet is changing financial services

Web 2.0: how the next generation Internet is changing financial services. Patrick Towell, Nick Coates and Ruth Gill. Who we are. Enterprise. Public. Strategic design management consultancy Working with government and the private sector Developing strategic approaches to rapid change

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Web 2.0: how the next generation Internet is changing financial services

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  1. Web 2.0: how the next generation Internet is changing financial services Patrick Towell, Nick Coates and Ruth Gill

  2. Who we are Enterprise Public • Strategic design management consultancy • Working with government and the private sector • Developing strategic approaches to rapid change • Cross-sector, multi-disciplinary • Designing new organisations and services to exploit the Internet and Web 2.0

  3. Why we did this Electronic Visual Arts and Beyond EVA CONFERENCES

  4. Who we are TMT Financial services • Full-service research consultancy • Turnover £5m(06) • 65 fulltime staff • Network of multi-lingual high calibre research analysts • Wide sector expertise • Award-winning

  5. Why care? Examples Trends

  6. Co-creating relevance

  7. So what is web 2.0…practically? 1.0 2.0 Global Email Social Spaces Instant Messenging Writing & Sharing Search Engines Smart Content Collaborative Meaning Searching & Finding Portals Websites Syndication Blogs and Wikis Reading & Doing Mobile Voice Teleconference Texting Web meeting Talking & Listening

  8. “ “Email’s for old people isn’t it?” “Who needs search when stuff finds you?”

  9. “Martini access” has implications 1.0 2.0 Corporate Net. Home dialup Broadband Wireless Connectivity Computers at Home, school, work Embedded Intelligent Systems Processing power Electronic Purchasing & billing Public Trading Platforms Trading & Finance Multi-channel TV / DVD IPTV, Podcast, Downloading Content Entertainment

  10. Transparency and openness

  11. Personalisation and customisation Pru Health Netvibes

  12. Collective intelligence Bullpoo Last FM

  13. Financial Services 2.0 players

  14. Web 2.0 Action Sheet • Available online from tomorrow at www.patricktowell.com

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