National Incident Management Systems

1. National Incident Management Systems Session 15 Slide Deck Session 15

2. Session Objectives • Use of Supporting Technologies in Incident Management Explained • Supporting Technologies Concepts and Principles • Supporting Incident Management with Science and Technology Session 15

3. Technology Requirements • Information management • Communications with staff • Communications with other responding agencies • Communications with stakeholders and partners • Communications with the public • Situational awareness – reporting from the incident site and surrounding area • Damage assessments • Resource management • Credentialing • Other Session 15

4. The discussion in this Objective will focus on four general areas within incident management where supporting technologies play a key role: • Information Management • Internal and External Communications • Resource Management • Credentialing Session 15

5. Information Management Information management systems are used by response agencies to: • Collect, update, and process data • Track resources • Display the readiness status of resources Session 15

6. Information Management Examples of resource management information management systems include: • Geographic Information Systems (GIS) • Logistics calculators • Transportation tracking systems • Resource tracking and inventory systems • Warehouse inventory systems Session 15

7. Information Management Existing Information Management Technologies: • Web EOC • Virginia Interoperability Picture for Emergency Management (VIPER) • Response Vision • NIMS Incident Resource Inventory System (IRIS) • The Gap Analysis Program (GAP) Data Collection and Analysis Tool (DCAT) • Resource Order and Status System (ROSS) Session 15

8. Information Management Supporting technologies can provide a platform for the collection, processing and dissemination of incident-related information by: • Clearly defining information needs • Identifying potential information sources • Providing templates for how information is reported • Accepting information from a variety of sources/media • Processing and aggregating information • Creating displays of information using a variety of presentations • Disseminating information • Updating reports and presentations as new information is collected and processed Session 15

9. Internal / External Communications • Interoperability • New Social Media Session 15

10. Resource Management (EM) “Coordinating and overseeing the application of tools, processes, and systems to provide incident managers with timely and appropriate resources during an incident.” -FEMA, n/d Session 15

11. Resources • Personnel • Teams • Facilities • Equipment • Supplies Session 15

12. Task Groups • Establishing systems to describe, inventory, request, and track resources • Activating these systems before and during an incident • Dispatching resources before and during an incident • Deactivating and recalling resources during or after an incident Session 15

13. Managing Resources in Large Incidents • Having enough resources to do the job • Knowing how to best allocate those resources • Understanding where the request for resources should end, and limiting requests for outside assistance at that point Session 15

14. Principles • Interoperability and Compatibility • Technology Support • Technology Standards • Broad-Based Requirements • Strategic R&D Planning Session 15

15. Interoperability / Compatibility Interoperability and compatibility are achieved through the use of tools such as: • Common communications and data standards • Digital data formats • Equipment standards • Design standards Session 15

16. Technology Support • Technology support is the use and incorporation of new and existing technologies to improve efficiency and effectiveness in all aspects of incident management • Technology support permits organizations using NIMS to enhance all aspects of emergency management and incident response • Technology support facilitates incident operations and sustains the R&D programs that underpin the long-term investment in the Nation’s future incident management capabilities Session 15

17. Technology Standards Agencies involved in incident management: • Federal, State and local emergency governments • NGOs • The Private Sector • National Professional Organizations • Voluntary Agencies • Code and standards groups Session 15

18. Broad-Based Requirements • New technologies needed and identified • NIMS aggregates and prioritizes technology requirements • Coordination and evaluation of research Session 15

19. Strategic R&D Planning • Identify future technology requirements • Insert in national R&D agenda • NIC • DHS Science and Technology Directorate Session 15

20. Supporting Incident Management with Science and technology • Operational Scientific Support • Technical Standards Support • R&D Support Session 15

21. Operational Scientific Support • Identify and mobilize scientific resources • Scientific and technological expertise • NMS preparedness organizations • Coordination by DHS Session 15

22. Technical Standards Support • Performance Measurements - Principles • Consensus Based Performance • Testing and evaluation • Technical Guidelines for Training Emergency Responders on Equipment Use Session 15

23. R&D Support • Involve all responding agencies • Resource prioritization • DHS and national R&D agenda Session 15