1 / 38

Louisiana Department of Insurance

Louisiana Department of Insurance. James J. Donelon Commissioner. Welcome to CRAFT!. Rachelle Carter Director of Policy Forms Office of Property and Casualty Beth O’Quin Assistant Director of Policy Forms Office of Life & Annuity Anthony Pounders Project Manager

junior
Download Presentation

Louisiana Department of Insurance

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Louisiana Department of Insurance James J. Donelon Commissioner

  2. Welcome to CRAFT! Rachelle Carter Director of Policy Forms Office of Property and Casualty Beth O’Quin Assistant Director of Policy Forms Office of Life & Annuity Anthony Pounders Project Manager Information Technology

  3. Individual CRAFT Training Sessions Information Technology: Huy Ta Software Engineer Office of Health Insurance: Crystal Campbell Director, Supplemental Health Products & Quality Assurance Tom Portier Director, Quality Management Ricky Shields Assistant Director, Quality Management Office of Property & Casualty: Joycelyn Spriggs Ins. Compliance Examiner II Michelle Stewart Ins. Compliance Examiner II

  4. What is CRAFT?“Complaint, Rate and Form Tracking” • Electronic filing system for Louisiana • Designed for all business types: • Health • Life & Annuity • Property & Casualty • Accessed through our website www.ldi.state.la.us

  5. Allows insurers to: • Respond to consumer complaints • Submit policy form filings • Submit rate and rule filings • Electronically attach supporting documentation • View details and check status of open filings

  6. Is CRAFT Mandatory for Industry? • All Filing Types are Accepted for Form and Rate Filings • CRAFT • SERFF • Paper

  7. How do you access CRAFT? • CRAFT is available only through the Department’s Industry Access portal • Must have an Industry Access User ID and password to work in CRAFT • CRAFT may be accessed through the Industry Access link located on our website’s homepage

  8. CRAFT PREVIEW POLICY FORM FILINGS

  9. What’s New? Companies can now view forms after submission PDF Launcher CRAFT User Manuals Email notifications sent on all filing types: Assignment to examiner Disposition created

  10. Upcoming Year’s Enhancements • Electronic Completion of Statement of Compliance • P&C moving toward NAIC’s Product Coding Matrix • SERFF Integration • Improved Filing Searches • Objection Letter and Response Letter improvements • Organization of Closed and Open Filings

  11. Product Filing Matrix (PFM) CRAFT Form and Rate filings are directly linked to the PFM PFM is where you will find: Statement of Compliance Certification of Compliance Instructions FAQ’s Product type searches Related laws, directives, bulletins...

  12. How do you access PFM? PFM is accessed through the Product Filing Requirements link found on our website PFM can also be accessed through the CRAFT Welcome Page

  13. Upcoming PFM Enhancements Recodification of Title 22 effective Jan. 1, 2009 Revamp of Statement of Compliance

  14. QUESTIONS?

  15. Louisiana Department of Insurance1-800-259-5300 • Office of Health • Telephone: (225) 219-4770 • Email: health@ldi.state.la.us • Office of Life & Annuity • Telephone: (225) 342-1226 • Email: la@ldi.state.la.us • Office of Property & Casualty • Telephone: (225) 342-1258 • Email: pc@ldi.state.la.us

More Related