Venu e: Education Centre at St Luke’s (Cheshire) Hospice

1. Venue: Education Centre at St Luke’s (Cheshire) Hospice • Dates:7th January – 20th April 2012 • The module is aimed at health and social care staff who are in specialist and non specialist roles supporting people living with complex symptoms. • The module will enable students to explore the following in the context of • complex symptom management: A Person Centred Approach to Complex Symptom Management 30 credit module at level HE 7MSc in Palliative and End of Life Care Pathway • The nature of complexity • The impact on quality of life • Paternalism versus patient led approaches • Challenges that can arise as a result of • multiple complex symptoms • How the complex needs of individuals are met • by the provision of services for the many • How inter professional working supports the • patient • The constraints of current service provision • The evidence base for therapeutic • intervention and management • Aetiology and patho-physiology of complex • symptoms • Successful completion of this module leads to a total of 30 credits at post graduate level • Students will focus on: • The complexity of what best practice is and how it can be delivered • The achievement of the module aims through professional development & the practical dissemination of best practice.

2. Venue: Education Centre at St Luke’s (Cheshire) Hospice • Dates:April – July 2012 • Aimed at: Health & Social care staff who engage with complex communication situations with, or on behalf of, those with palliative & end of life care needs. • The module will enable students to explore the following in the context of therapeutic relationships & advanced communication skills: Facilitation of therapeutic relationships through the use of advanced communication skills 30credit module at level HE 7; incorporating the National 3-day Advanced Communication Skills Course (Connected);MSc Palliative & End of Life Care Pathway • Self awareness & therapeutic use of self • Values, beliefs & adaptation to • illness/dying • Recognising & responding diversely to • individual communication needs • Exploring alternate modes of communication • Exploring factors that enhance & impede the • transfer of learning in the workplace • Evidence base for effective communication • Skills/strategies – those that help/those • that hinder effective communication • Models & frameworks/structures for • therapeutic communication • Opportunity to explore communication • through experiential learning • Successful completion of this module on person-centred communication leads to a total of 30 credits at post graduate level • Students will: • Incorporate the evidence-based National Advanced Communication Skills 3-day course (Connected). • Focus on practice & development of facilitative skills & strategies that support effective communication in complex situations. • Engage with critical learning of their own, & of others, communication behaviours, as well as other factors that influence communication & outcomes for patients/clients, families, multi-professional teams & organisations, relevant to palliative & end of life care.