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A Presentation to the Canadian Forum on Court Technology: Forum 2012. Alberta – eProjects: Lessons Learned. Tim Owens Dr. Francis Remedios Susanne Stushnoff Ruby Th é roux Miles Weatherall October 25, 2012. Project Sponsor. 2012 Associated Foreign Press. Reality. Tim Owens

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A Presentation to the Canadian Forum on Court Technology: Forum 2012

Alberta – eProjects: Lessons Learned

Tim Owens

Dr. Francis Remedios

Susanne Stushnoff

Ruby Théroux

Miles Weatherall

October 25, 2012

Project Sponsor Forum 2012

2012 Associated Foreign Press

Reality Forum 2012

Tim Owens Forum 2012

Project Lead, Court Case Management, JIMS Quick Wins

Justice and Solicitor General

Dr. Francis Remedios

Director of Strategic Information and Evaluation

Justice and Solicitor General

Miles Weatherall

Director of Change Management Office, Court Services

Justice and Solicitor General

Ruby Théroux

Scheduling and Business Manager

Court of Appeal

Your Panel

Group Forum 2012


Court Case Management (CCM) (Provincial Court)

Corporate Services & Service Alberta

Defence BarSub-Committee


Business Process Redesign


JIMS Sub-Committee

Organizational Change Management

Chief Information Officer – Corporate Services




File OwnershipSub-Committee

Criminal Justice / PPSC


Project Support Team

Court Scheduling Sub-Committee

Court Services

IT Working Group






Working Group

Project Support Office Forum 2012

Project Sponsorship

Sponsor Steering Committee

Senior Records Officer

Project Sponsor

Court Technology Services

  • Day-to-Day Decisions:

  • Project Stats Reports.

  • Issue Resolution.

  • Decision Requests.

  • Project Approach.

  • Deliverable Production.

Chief Security Officer

Emergency Services

Director, Program Management


Legal Services

Enterprise Architecture

Project Manager

JIMS Data Migration Manager

Vendor Consultant

Court of Appeal PM

Information Governance Stakeholders

Court of Appeal

Vendor Team Microserve

Tracking Electronic Appeals Management System (TEAMS)

Project Management

Team Title

Project Delivery

Project Manager Forum 2012

Change Manager

Project Sponsor

Team Lead (Strategic Initiatives Solicitor) – Fee and Legislative

Team Lead – Business Transition Team

Team Lead – Technology Team

Universal Transcript Format (UTF)

BI Phase 2 Sponsorship Forum 2012


Office of the ADM

Director, Planning and Reporting Services

Executive Director, Court Services

Rules of Court

Project Steering Committee

Executive Director, JIMS Program

Director, IT Services



JIMS Director, Program Management

Vendor Team

CCM Project

Key Stakeholders


Subject Matter Experts

IT Services

Business Intelligence Project Phase 2

Project Organization and Governance

  • When, why and for what purpose?

  • How did you engage your stakeholders?

Lessons Learned post implementation?

Top Ten post implementation?

Utilize a project management approach.

Invest in necessary work at the “initiation Phase” and, if possible, before developing the Project Charter.

Get project governance right from the start.

Carefully choose your sponsors and ensure they have an understanding of the role, a vision, and the capacity to engage.

Top Ten continued post implementation?

Engage organizational change management resources and tools early in the project.

Define specific and realistic requirements that are measureable.

Realistically assess all resource requirements, specific tasks and time required to complete the activities.

Top Ten continued post implementation?

Retain a Project Manager who reports to the Project Sponsor.

Ensure that your Project Manager knows the processes to secure external resources.

Communicate, Communicate, and Communicate!!

Thank you post implementation?

Tim Owens

Dr. Francis Remedios

Susanne Stushnoff

Ruby Théroux

Miles Weatherall