Ordinary LivesA shared service approach tosupporting ordinary livesin the communityThe Starting Point By Francis Coughlan Thursday 23rd June 2011
Why Shared Services ?Economic Country Budgetary Situation Political Minister Harneys – too many providers…. Could not be efficientCommunity Each organisation is placed in the communityProtection fear of being of taken over
Bob McCormack’s e-mail asking for expression of interest10 organisations expressed interestit was agreed the CEO or MANAGER of each organisation would meetLocation – NaasNo set agenda
The group explored the issue of shared service.We had multiple presentations on: payroll, HR, time in attendance, transport, centralised purchasing etc… etc..
We had discussions around I will share this … but I will not share that… We are very good at this…. The bag of sugar meeting……
Outcomes of the first round of meetings:a lot of things in commona community based approachvery flexible approach to service provisionsmall to medium in sizesimilar relations with the Health Service Executiveown identity
Things not in commona shared vision for service provisionunderstanding of shared services (bag of sugar)Different styles of services provision
Everyone was taking a narrow view of a shared serviceCould the shared service be an agreed model of service provision ?What are the values and principles that support a truly Ordinary Life ?Could this be a shared service?
Realisation moment !TO HAVE A TRUE SHARED SERVICE IT MUST HAVE A SHARED SET OF VALUES !!!!!!!!!!!!!!!