Chapter 12 Motivating Employees. CATEGORIES OF MOTIVATION THEORIES. Content Theories Concerned with WHAT people need or want Process Theories Concerned with HOW people think and behave to get what they want Reinforcement Theories
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(Some consider it a Process Theory)
Example: Worker who cannot fulfill a need for personal growth may redirect efforts toward making money.
(The best Hygiene Factors can provide is “No Dissatisfaction” – They don’t motivate.)
NEED LEVEL (Hi, Mod., Lo?)
(The most Unique feature of the theory)
If any of the three equal Zero, then there is No Motivation.
(However, workers dislike routine and boring jobs.)
(However, skill level is unchanged.)
Growth NeedsJob Characteristics Model
Dangers in Job Enrichment