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State-of-the-Art Questionnaire. Preliminary Results Gävle , October 2 nd -4 th 2012. Picture courtesy of Summary. Sample used for this presentation – current as of September 24 th 2012

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State of the art questionnaire

State-of-the-Art Questionnaire

Preliminary Results

Gävle, October 2nd-4th 2012

Picture courtesy of


  • Sample used for this presentation – current as of September 24th 2012

  • Total submitted questionnaires at the time: 107

  • Started but not yet completed: more than 300

  • Partners need to continue communicating to stakeholders and encourage them to submit their responses

  • Some countries did better than others in terms of reaching out

Sort of a disclaimer
Sort of a Disclaimer

  • These are NOT final results – do not make conclusions just yet

  • All data shown henceforth are for demonstration purposes only; final analysis will be conducted upon closing the questionnaire

  • Most of the tools you see now will be used to inform and guide the final analysis; meanings will most likely differ

Let s recap
Let’s recap

  • The purpose of the questionnaire

  • Approach – both pros and cons, technical issues (online administration, anonymity, translation of questions), logistical issues (summer holidays, not aligned)

  • The questionnaire and the stakeholder interviews are complementary tools, not independent of each other; so is the analysis thereof

  • Questionnaire focused on assessing organisational and environmental dimensions of innovation; interviews provide a more personal perspective

Distribution by country
Distribution by country

  • Big difference in the number of respondents from each country – no grounds for country-based analysis

  • Clearly, the number of completed surveys does not depend on population size

  • We need to aim for near-equal distribution of responses across countries

Population size
Population size

  • Respondents come from various communities in terms of size

  • Those from places of fewer than 500,000 inhabitants slightly more (52% vs 48%)

Highly educated respondents
Highly educated respondents!

  • More than 80% of the respondents have completed university education

  • They must know what they are talking about!

Age and gender
Age and gender

  • Equal numbers of men and women as respondents

  • Half of respondents younger than 45

  • No one under 26

Organisational affiliations
Organisational affiliations

  • Most respondents come from a local authority

  • Very much missing the perspective of the business, civil society and that of central govern-mental institutions

Respondents by country and type of organisation
Respondents by country and type of organisation

  • Darker spots indicate higher concentration of responses

  • Italian local authorities have responded more frequently compared to other combinations

Position at workplace
Position at workplace

  • Perspectives skewed away from those of higher management and political leadership

  • Opportunity to get the opinions of those directly involved in implementation and operations

Positions of respondents in their organisations
Positions of respondents in their organisations

  • Most often, respondents occupy an officer-level or middle management position at a local authority

Innovation responsibilities
Innovation responsibilities

  • Very few of the respondents are not involved with innovation

  • It is mostly the officers and middle managers who give new ideas, but in most cases sanction is needed from a higher-level position

Size of organisation
Size of organisation

  • Majority of respondents come from bigger institutions

Organisations budgets
Organisations’ budgets

  • The majority of respondents come from organisations operating with very large budgets

Innovation in organisations
Innovation in organisations

Innovation units in organisations
Innovation units in organisations

  • Almost half of the respondents indicate their organisation has a specific unit, whose focus is innovation

  • It is interesting to see which types of organisations have such units…

Innovation focused units in organisations
Innovation-focused units in organisations

  • Overall, most respondents report the presence of a specialised unit focusing on innovation

  • All private businesses have such units; none of the central government administrations do

  • Remember – this is NOT representative

  • Overall, it appears very likely for a local authority to have such a unit

    Numbers indicate absolute value of responses. Intensity of background colour changes with number.

Who is the most influential on decisions about innovation
Who is the most influential on decisions about innovation?

  • Only data from public authorities

  • In Romania – both the Mayor and the City Council have the strongest influence

  • In the UK it’s mostly the City Council, along with other collective policy bodies; Mayor is least influential

  • In Estonia – the administration has the leading edge

Numbers represent the mean of all responses on a scale, where 1 stands for the lowest influence, and 5 – for the highest influence.

Where is innovation needed the most
Where is innovationneeded the most?

  • Strategic innovation, the way services are delivered, and the way policies are designed, are ranked the highest by the respondents

  • The above suggests that innovation will most likely affect the way administrations are structured, decision-making systems operate, and towards improving the quality and efficiency of services provided

  • Respondents see the way current services are delivered as more in need of innovation than the introduction of new services

  • How does the situation differ across countries?

State of the art questionnaire

  • Clearly, different countries have different expectations of innovation

  • Standard deviation row – shows how much variability is among each category within each country

  • Standard deviation column – shows how much variability is present for each category among countries

  • The higher the standard deviation score, the greater the variability

State of the art questionnaire

  • Overall, different types of innovationorganisations see potential for innovation across different areas

  • Priorities vary the least for local authorities (see standard deviation columns)

  • Some institutional types are more likely to have a clear priority than others

Reasons to innovate in the public sector
Reasons to innovate innovationin the public sector

  • Overall, the reason most often cited as being the most important for innovation relates to the quality and efficiency of public services

  • It’s likely that future innovation will be planned out in response to public needs

  • Based on mean rank score, it could be inferred that there are four distinct “clusters” of reasons

  • How do countries differ?

By country
…by country innovation

Most relevant attributes of innovation public sector vs own organisation
Most relevant attributes of innovation – public sector vs. own organisation

  • Overall, the relevant advantage over previous practices is seen as the most relevant across countries; hardly any difference between perceptions on the public sector as a whole compared to perception over own organisation

Drivers of innovation
Drivers of innovation own

  • Organisational leadership and clear commitments to supporting innovation are perceived as the most important drivers of innovation, along with supportive organisational culture

  • Interestingly, EU-sourced project and directives are seen as the least significant innovation drivers – innovation is conceived locally!

Drivers of innovation1
Drivers of innovation own

  • In Poland, EU-projects and directives are ranked much higher than in the other countries

  • In the UK, financial performance is the most critical driver

  • Citizens’ demands seem to have similar impact on innovation across countries

Financing innovation
Financing innovation own

  • EU sources and budget allocations are the primary sources of financing for innovation for 2/3 of the organisations

  • Private funding is the least likely to support innovation in the public sector

  • The sum of all exceeds 100% as respondents were allowed to mark more than one option

Agreement with the following statements
Agreement with the following statements own

  • Across all countries, utilisation of EU-level instruments is seen as a priority (perhaps the UK is an exception)

  • In most countries, respondents seem to support separate budget items for innovation

  • To most, public funds could also be used toward financing innovation

Innovation in procurement1
Innovation in procurement own

  • Based on the previous chart:

    • Public procurement is not regularly used to stimulate innovation in any of the countries

    • At the same time, in some countries it is seen as a strong instrument that COULD be used to encourage innovation (i.e. policy design?)

    • Innovation is seldom used as a criterion in public tenders

    • In most countries little has changed in the way public tenders are organised

Poes and innovation
POEs and innovation own

  • Most countries do not see innovation in POEs as necessarily having a higher public value than that in the private sector

  • However, almost uniformly across countries, respondents agree that POE revenues can be used towards public service delivery

Involving civil society
Involving civil society own

  • Nearly every kind of organisation involves citizens in public debates

Innovation and civil society
Innovation and civil society own

  • The added public value of innovation in the public sector is not contested in any country

  • In the majority of cases, no special funds exist to support innovation by civil society organisations

Responses by sunday sep 30
Responses by Sunday, Sep 30 own

  • Remember, the data shown here were based on a total of 107 responses, as obtained on Monday, September 24th; they are NOT representative

  • But on Sunday – already 134, so 27 completed within just a week

  • 17 of the 27 come from Bulgaria; 5 come from Spain, 4 from Estonia, 1 from the UK

  • We need another round of invites from everyone – send the link to associations of municipalities, or other structures that you could use as “proxies”

  • Put the link on a visible place in your web sites

  • We cannot directly tie population size to desired number of responses since we are not surveying citizens

Thank you
Thank you! own

ZoyaDamianova, Programme

Ventseslav Kozarev, Project