1. Friday Lab • Bring CD and book • Load Promodel on PC of your choice, see next slide for specific directions • Work through Lab 1 – Intro to Promodel, • Run the Promodel demos, they will provide you with an idea as to the range of situations where simulation can be applied to generate “optimal” solutions • Read through Lab 5 – familiarize yourself w/ capabilities of the Output Program Manager – Output Viewer 3DR • By Week 3 – will need jump drive / flash memory stick for storage media, and method of paying for print-outs via lab printer (i.e., U-card)

2. Lab 2 Schedule • Install Promodel S/W from textbook CD on Engr 204 lab PC • Place in C:\Program Files\Promodel\ directory • Open California Cellular customer service model from Promodel \ student \ Lab 01 \ directory • Run each model (e.g., one-server & two server scenarios, and examine model reports) • Follow along IAW Lab 1.2 in text to gain an understanding of what the simulation is telling you

3. Lab 1 Schedule • After looking at the reports generated from runs of the California Cellular models: • Complete review of Lab 5 – Output Module (Reports) • Open the help menu on the Output Viewer 3DR screen • Click on the topics and go through each item to gain an understanding of just what information you can gather to submit a coherent lab report • Output Viewer 3DR • Creating Reports • Creating Graphs

4. Lab 1 Schedule • Reports can be exported to Excel using the “comma delimited format” from each report screen, and then assembled using Word to generate a report • The textual report describing the construction of the model can be generated from the Promodel screen using the file/print commands • For instance:

5. Lab 1 – Time in Queue