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HAMA Competition Technology Practice

HAMA Competition Technology Practice. Michigan state University Aaron gold Adam woznicki Miles gordon. Traditional Housekeeping. Paper Checklists Multiple Housekeepers and Carts on Each Floor Walkie-Talkie’s Delayed Room Turnover Inefficient Costly. Future Housekeeping.

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HAMA Competition Technology Practice

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  1. HAMA CompetitionTechnology Practice Michigan state University Aaron gold Adam woznicki Miles gordon

  2. Traditional Housekeeping • Paper Checklists • Multiple Housekeepers and Carts on Each Floor • Walkie-Talkie’s • Delayed Room Turnover • Inefficient • Costly

  3. Future Housekeeping • Room Expeditor System • Developed by Mtech in 2009 • Housekeepers Receive Room Assignments by iPod • Increased Efficiency and Effectiveness • Increased Guest Satisfaction

  4. REX

  5. Process Overview

  6. Effective & Efficient • Efficient • Faster Room Turnover • Environmentally Friendly • Less Paper Used • Integrated with Room Climate Control • Savings • On Average $50,000 /year • Accolades • The Most Innovative Hospitality Technology Award 2009

  7. Shortcomings • Large Capital Expenditure • Compatible Devices • Software • Upgrade Technology Infrastructure • Learning Curve • Training • Unionized Labor

  8. Future • Extremely Competitive Market • Look-A-Likes • Cheaper • License Software to Hotel Brands • Collaborate and Integrate with Similar Technology • HotSOS

  9. Conclusion • In Less Than Five Years it has Become the Leader • Positive Impact on the Triple Bottom Line • Profit • People • Planet

  10. Special Thanks • Eric Haberman • AJ Singh • Stephanie Roy • Melissa Silver • Hospitality Asset Managers Association • Michigan State University

  11. QUESTIONS?

  12. GO GREEN!

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