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QuickServe Online: Parts & Service Information for Cummins Engines

QuickServe Online (QSOL) is a controlled access website that provides Parts & Service information for nearly 15 million Cummins engines built since 1960. Get customized information based on your engine serial number, access parts catalogs, service documents, warranty information, and more. Configure your browser settings for optimal performance and customize your QSOL experience. Available 24/7.

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QuickServe Online: Parts & Service Information for Cummins Engines

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  1. Getting Started Menu Overview QuickServe Online Training Overview Basic Navigation Settings

  2. Getting Started Menu Overview QuickServe Online (QSOL) is a controlled access website that provides Parts & Service related information covering nearly 15 million Cummins engines built since 1960. Parts catalog information for engines built before 1984 does not include graphics and may consist of incomplete or partial lists of parts. For engines built before 1994, there are no online service documents. Paper manuals can be purchased for these engines. The website is routinely updated to provide the latest and most up-to-date information available, 24 hours a day 7 days a week.

  3. Getting Started Menu Overview QuickServe Online Features: • Parts, Service, and Warranty information customized by your engine serial number. • Content organized into “tabs” based on types of users including Parts, Service, Warranty, and Products. • Settings Options - customization of user preferences • Cummins Power Generation content (Operator and Parts Manuals) • And more…

  4. Getting Started Menu Basic Navigation Information on QSOL is organized by tabs. Enter an ESN (Engine Serial Number) here. Frequently Asked Questions link. Click on these tabs to either expand or collapse the view. If you experience trouble or notice any errors with information on QSOL, please let us know by submitting a QSOL Help Desk Ticket. You can do this by clicking on one of the Feedback/Help links.

  5. Getting Started Menu Basic Navigation The Engine Service Name of the engine you have entered appears at the top of each of these pages. The information on the Parts and Service pages is organized into mini tabs. You can find a link for the Dataplate on the Parts and Service pages. The Dataplate on QSOL contains much of the same basic information about the engine as the physical Dataplate

  6. Getting Started Menu Browser Settings Make sure that you are on the “General” tab and then select “Settings.” This page shows how to configure your browser with the settings that allow QSOL to operate at optimum performance. Check “Every time I visit the webpage” and then click “OK”. In Internet Explorer select “Tools”, then “Internet Options.” You should then see a window that looks like this. Click “Delete”, then make sure the top four options are selected. After checking the top four options, select “Delete” to delete cookies and temporary internet files from Internet Explorer.

  7. Power Generation Menu Browser Settings To configure your Internet Explorer settings to enable tabs select “Tools” then “Internet Options” and a new window will open. Make sure that you are on the “General” tab, then select “Settings” in the “Tabs” section. Click here to enable Tabbed Browsing. If tabs are not enabled, selecting a Parts Option will launch a new window. Be sure to log in with the URL https://quickserve.cummins.com as using any other URL can cause issues with the QuickServe Online website’s performance.

  8. Getting Started Menu Website Settings You can customize some features of QSOL by going to the “Settings” tab. You can change the language, font style, and font size here. After you configure the settings to your liking, click the “Update Site Settings” button. It may appear as though nothing happened but when you click on a link to another page, the settings you have chosen will take effect.

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