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North Carolina WorkKeys Training - PowerPoint PPT Presentation

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North Carolina WorkKeys Training. Presentation. About ACT WorkKeys Overview Test Administration Guidelines WorkKeys Paper/Pencil & Internet Version . ACT, Inc. Mission: “Helping People Achieve Education and Workplace Success”.

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North CarolinaWorkKeys Training

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  • About ACT

  • WorkKeys Overview

  • Test Administration Guidelines

  • WorkKeys Paper/Pencil & Internet Version

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ACT, Inc.

Mission: “Helping People Achieve Education and Workplace Success”

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Work Readiness System

  • Job Analysis

    • Define Your Workforce

  • Assessments

    • Assess Your Workforce

  • Training & Curriculum

    • Develop Your Workforce

  • Certification

    • Certify Your Workforce

  • Research & Analytics

    • Understand Your Workforce

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Who uses WorkKeys

  • Secondary Education

  • Employers

  • Community Colleges

  • Workforce Agencies

  • Corrections

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Training & Curriculum

KeyTrain® is an interactive learning tool for developing and improving the applied workplace skills defined by the WorkKeys system. The core curriculum is complemented by reporting capabilities, diagnostic tools, and soft skills curriculum.

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Training & Curriculum

KeyTrain provides a self-paced curriculum to help individuals fill their skills gap



Skills Gap






Skills Gap

Individual Results













Job Profile



Reading for




Call: (877) 842-6205

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Certify Your Workforce

The NCRC™ is a credential that is:

  • Evidence-based

  • Industry-recognized

  • Portable

  • Used to document essential skills linked to workplace success

  • Awarded at four levels: Bronze, Silver, Gold, Platinum

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Percentage of U.S. Examinees Earning The Certificate

Source: ACT research based on 1,837,880 examinees.

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Job Qualification of Certificate Holders (Essential Foundational Skills)





Source: ACT JobPro Data 2006-2010

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WorkKeys Skills for Jobs Profiled

National Career Readiness Certificate

*Numbers are based on analysis of 5,618 jobs profiled from 2006 to 2010 in the ACT JobPro database.

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The National Career Readiness Certificate

Locating Information

Reading for Information

Applied Mathematics

77% of profiled jobs utilize all of these skills

*Numbers are based on analysis of 5,618 jobs profiled from 2006 to 2010 in the ACT JobPro database.

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North Carolina Testing

Will assess using:

Reading for Information

Applied Mathematics

Locating Information

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ACT policies and procedures

Protect integrity of testing program

Protect you from allegations

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WHO administersWorkKeys tests?

Authorized personnel only

Trained in standardized test administration

Qualified, reliable proctors

1 per 25 maximum

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WHERE does test administration take place?

Testing rooms

appropriate seating

facing forward

no distractions

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During Testing

Read only Manual

Walk around room

Discourage prohibited behavior

answer questions

Must not engage in non-test related activities:

Read books

Talk casually

No food or drink in test room

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Admitting Examinees

Direct examinees to seats

Alphabetical OK

Left/right and front/back

Be “directive” about it

  • Personal recognition by staff

    • Not friends or parents

    • Not via phone calls

  • Current official photo ID

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  • Internet Version

  • All NC high school testing is to be done with WorkKeys Internet Version where possible.

  • Paper-and-Pencil Assessments

  • For accommodations and in cases where Internet Version is not possible.

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Scheduling Considerations

  • Number of students

  • Three assessments per student

  • Availability of computers

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Match Criteria

Month of


Last name

Day of




First name

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Attributes/Local Items

  • School Code

  • LEA

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Equipment for Testing

Basic four function calculator

Wooden pencil with

good eraser

Collect and shred!

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Technical issues

Examinee illnesses

Irrational behavior

Document everything!

Prohibited behaviors

Creating disturbance

Giving/receiving help

Calculator issues

Cell phone

If securitybreach

Call ACT 800/967-5539 ASAP!

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  • Supervisors Manual:

  • Ordering materials

    • December 1 – January 6

    • Form available on website

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Completing the Answer Document

  • ID Number in box 3 is the NC Wise Student Number

    • Same number as the Examinee ID number used with WorkKeys Internet Version

  • Local Items must be completed

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    Sample test directions for paper and pencil tests

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    Exact timing of paper and pencil tests

    Use more than one timepiece

    Time each room individually

    No “central” timing

    Don’t miss 5-minute warning

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    Checking in materials for paper and pencil testing

    • Pack/Return Slip

    • Note Discrepancies

    • Secure Storage

    • Save boxes

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    Security of materials for paper and pencil testing

    Check-in immediately

    “Two Lock Rule”

    Treat as you would a large sum of $MONEY $

    Documented “Chain of Custody”

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    Accommodations Requests

    Documentation (must submit prior to testing):

    • collect, review, keep

    • note link between disability and ability to take the test

    • determine appropriate accommodation

    • Report of Accommodated Assessment


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    Other Accommodations Available for Paper and Pencil Testing


    Sign Language Interpreter


    Extended time

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    Electronic Reporting for paper and pencil tests

    • Very important - sign up

    • An email will be sent with your URL, User ID and Password.

    • An email will be sent when reports are ready to download.

    • 10 days to download reports.

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    User ID/Examinee ID

    • Examinee ID

      • Part of the 5 match criteria

      • NC Wise Student Number

  • User ID

    • Must be unique

    • Add 99 to the end of the current NC Wise student number.

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    • 8 digit birthday

    • June 20, 1995

    • 06201995

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    Technical Requirements

    Check your sustained bandwidth – 256K per workstation

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    Internet Accommodations

    • Extended time only

      • Time and a half

      • Double time

      • Three hours

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    WorkKeys Internet Version

    2. Groups

    • Create a group

    3.Batch Load

    • Add to group

    • Group Registration

    • Group Authorization

    • 1. Create a single registration

      • Authorize

      • Launch

      • Instant Report

    • 4. Reports Portal

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    How does it work?





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    Internet Version Access

    Administrator and Proctor URL:

    Examinee URL:

    Site administrator User ID and Password

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    Quick Start Guides/Training Modules

    User ID: Admin

    Password: Training

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    WorkKeys Administrator Training

    WorkKeys Internet Version

    Users Guide

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    Test Site Staff WorkKeys

    Manual Verification

    Fax it back to ACT

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    Training Tasks

    Module 1: WorkKeys Internet

    Version Quick Start Guide

    Required Modules:

    2 hours

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    Webinar dates:

    January 2012 - TBA

    Q&A sessions:

    January 2012 - TBA

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    Training Realms

    User ID: NCTraining123

    Password: NCTraining123

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    North Carolina Information Website


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    • All communication will be via email to the School contact.

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    Contact Us

    • 1/800-WORKKEY (967-5539)

    • 877/842-6205

    • 24/7