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Plan Organize Control Leading – Motivation, Job Design. LEADING. MOTIVATION. Motivation are the internal forces or conditions within a person creating impetus towards hard work to accomplish a desired outcome.
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Plan Organize Control Leading – Motivation, Job Design LEADING
MOTIVATION • Motivation are the internal forces or conditions within a person creating impetus towards hard work to accomplish a desired outcome. • Managers can not motivate; a manager can create a set of forces and a work environment which positively impacts employees enabling motivation to occur.
MOTIVATION • Well accepted theory is Maslow’s “Hierarchy of Needs” to enable motivation: • First, meet employees lower order needs of • Physiological needs (food, water, rest) • Safety needs (physical and economic security) • Social needs (friendship and social interaction) • Then, meet higher order needs of • Esteem needs (achievement, recognition) • Self-actualization needs (realizing full potential)
MOTIVATION • Meeting needs is not enough to enable motivation, employees needs 2 types of “rewards”: • Extrinsic: rewards which are tangible and visible to other based on performance or behaviors, and • Intrinsic: rewards which are emotional to the employee – sense of accomplishment, having responsibility, opportunity to learn and grow, performing challenging and engaging tasks
MOTIVATION • Another motivation theory involves two factors: satisfier and hygiene • Hygiene factors include working conditions, relations with others, policies, quality of supervision and salary/wages. When Hygiene factors are missing job dissatisfaction increases • Satisfier factors are found in the content of the job: achievement, recognition, responsibility, advancement, personal growth. • To motivate: remove dissatisfiers, provide satisfiers.
MOTIVATION • Another motivation theory is from McClelland • Individuals have 3 needs; managers should match the job with the individual’s need. • Needs are: • Need for Achievement • Need for Power • Need for Affiliation • As need is met, employee becomes motivated
JOB DESIGN • Managers can improve results with increased employee motivation through the process of enhancing job design. • Theory: as job design is enhanced the employee’s needs are met. “Needs” might be any of those from the preceding models.
JOB DESIGN FACTORS • Factors for consideration in job design: • Job simplification • Job rotation • Job enlargement • Job enrichment • Flexible work hours, work from home