1 / 13

10 steps to make chatbot with BotPenguin

Create your own chatbot with these 10 initial steps with botpenguin<br><br>You can read the detailed article about the same from here :u00a0<br><br>https://botpenguin.com/make-your-own-chatbot-with-10-easy-steps/

jonsondean0
Download Presentation

10 steps to make chatbot with BotPenguin

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. 01 BotPenguin Make your own Chatbot with these 10 Easy Steps: Date: July 29, 2021 https://botpenguin.com/

  2. Presentation outline 02 Pick the channel: Design your conversational flow: Be clear and concise: Architect the NLU: Make timely revisions: Understand your chatbot’s goals and define them: Do a thorough study of your target users: Create a user Persona Beforehand: Create a list of topics you want to cover: Be specific about the figure of speech: Read detailed article Visit botpenguin.com

  3. 03 1. UNDERSTAND YOUR CHATBOT’S GOALS AND DEFINE THEM: First of all, it is essential to identify and be specific in what your chatbot’s actual goals are. You must specify that does your chatbot wants to sell something? Or wants to answer customer queries? or wants to increase customer engagement? Read detailed article Visit botpenguin.com

  4. 04 2. DO A THOROUGH STUDY OF YOUR TARGET USERS: Once you are clear with the goal of your chatbot, you must make a detailed research on your users about what they want and what are their needs. Then you must ensure that your chatbot goals match with the user’s needs. If not, then your bot is of no use neither to your client nor their customer. Read detailed article Visit botpenguin.com

  5. 05 3. Create a user Persona Beforehand Decide a personality of your target users and define their parameters: · What will be the age data? · Which genders are to be targeted? · The language and the use of the users. · Their location. · Their areas of the profession. Read detailed article Visit botpenguin.com

  6. 06 4. Create a list of topics you want to cover ONCE YOU KNOW ABOUT THE GOALS AND TARGET, START CREATING A LIST WHERE YOU NEED TO SUM UP THE TOPICS THAT YOU INTEND YOUR CHATBOT TO COVER. IT BECOMES REALLY IMPORTANT FOR YOU TO DEFINE THAT WHICH TOPICS YOUR CHATBOT CAN COVER. Read detailed article Visit botpenguin.com

  7. 5. BE SPECIFIC ABOUT THE FIGURE OF SPEECH: 07 You must give it some figure of speech as your target users. Be clear about the tone of your bot decide on different aspects, make choices about the style of the chatbot. The style must be engaging to the user and must create a connection between your brand and the user. Read detailed article Visit botpenguin.com

  8. · Integrations: 08 Decide which Integrations you require for your chatbot, i.e. Facebook Messenger, Slack, Whatsapp, Skype, Viber, and many more. Some of the channels offer more Integrations, you must decide accordingly. · NLU: You must know if you require a bot that can understand Natural Language or just a rule-based chatbot that responds as per previously served responses. · Customization: You must decide about that customization you require in your chatbot. Pick a channel that allows you to customize your bot where you can make changes to the conversational flow also. · Functioning: You must pick a channel that suits your business needs, i.e. if you want your chatbot to deliver some valuable information to customers, it must allow you. Read detailed article Visit botpenguin.com 6. PICK THE CHANNEL

  9. Once you choose the suitable chatbot builder, start framing a set of dialogues according to the use cases. Define greetings first and then start giving dialogues to your bot. Decide on topics and subtopics, then frame suggestions and quick replies for the bot. 7. Design your conversational flow: To Read detailed article Visit botpenguin.com

  10. 10 8. BE CLEAR AND CONCISE While framing dialogues, do not overdo anything. Do not create complex sentences, define every information in short and simple sentences. Do not write an abundance of information at the starting. Let the user ask first. The tone of your bot must be consistent. It must provide such an experience to the users that they are having a conversation in real-time. Read the detailed article Visit botpenguin.com

  11. 9. Architect the NLU Natural Language Understanding allows your bot to understand natural language. When a user inputs text in natural language, the chatbot understands it and provides response accordingly. The NLU adds a great set of qualities to your bot, which definitely improves the user experience, and it is important to manage it. Read detailed article Visit botpenguin.com

  12. 12 10. Make timely revisions Always be ready for failures, and always be prepared with an alternative for all the failed conversations. In case the bot is unable to understand and answer the user queries, you must provide an option, maybe to redirect to help page or pass on the conversation to a human, so that no user gets disappointed. Read detailed article Visit botpenguin.com

  13. 13 CONTACT US Website: https://botpenguin.com/ E-mail: contact@botpenguin.com Phone: (718) 717-2666 Read detailed article Visit botpenguin.com

More Related