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BOH4M

BOH4M. Exam Review. Exam Format. Part A: Multiple Choice & True and False 50 marks (40 m/c, 10 t/f) Part B: Read and Respond (case) 30 marks Part C: Short Answer 20 marks (choose 4 of 6 questions) Total Marks: /100. Unit 1: Introduction to Management Theory. Managers and organization

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BOH4M

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  1. BOH4M Exam Review

  2. Exam Format • Part A: Multiple Choice & True and False • 50 marks (40 m/c, 10 t/f) • Part B: Read and Respond (case) • 30 marks • Part C: Short Answer • 20 marks (choose 4 of 6 questions) • Total Marks: /100

  3. Unit 1: Introduction to Management Theory • Managers and organization • Managerial skills • Managerial levels • Types of managers • Managerial roles

  4. Unit 1 cont’d • Managerial functions • Profit and productivity • Management approaches: scientific/administrative/bureaucratic • Modern approaches to management • Theory X and Y

  5. Unit 6: Ethics& Issues Facing Managers • Ethics • Social responsibility • Ethical dilemmas • Organizational change • Helping employees cope with change

  6. Unit 2: Planning • Methods of dealing with problems/types of thinkers • The problem solving process • Types of managerial problems • Problem solving by consensus • Benefits of planning • Types of plans • How to make your plan work

  7. Unit 2 (cont’d) • Mission statements • Strategic planning • Porters 5 Forces • Types of strategic plans (growth strategies)(retrenchment strategies) • SWOT • PEST+C • BCG Matrix

  8. Unit 3: Organizing • Organizations • Human resources and staffing issues • Organizational structures • Corporate Culture • Job design approaches • Alternative work settings

  9. Unit 4: Leading • Human personality • Perception and attribution • Assertiveness and managing behaviours • POWER • Leadership styles • Vroom Jago leadership style • Emotional Intelligence

  10. Unit 5: Controlling • Communication • Stress and conflict • Conflict management styles • Controlling • Types of controls • Incentives

  11. How to Study • Go through tests from this term • Go over case studies • Refer to class notes and assignments/activities • If possible, study in groups!

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