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The Successful Command Centre

The Successful Command Centre. The Successful Command Centre. Recognise some key lessons from recent incidents. Identify and use our stakeholders effectively. Tools to select strategies Understand Digital Crisis Management. GIRG 19 . http://entry.ogp.org.uk/pubs/465.pdf OGP & IPIECA

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The Successful Command Centre

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  1. The Successful Command Centre

  2. The Successful Command Centre • Recognise some key lessons from recent incidents. • Identify and use our stakeholders effectively. • Tools to select strategies • Understand Digital Crisis Management

  3. GIRG 19 http://entry.ogp.org.uk/pubs/465.pdf • OGP & IPIECA • May 2011

  4. GIRG 19 Global Industry Response Group – Top Ten: • Dispersants • In-Situ Burning • Assessing Response Preparedness • Effective Exercises • Surveillance of Oil Spills • Tier 2 and Tier 3 Capability • Oil Spill Trajectory & Subsea Plume Modelling • Communications: forming a “Common Operating Picture” • Mobilising, managing and integrating responders in-country • Responding to different types of oil

  5. GIRG 19 Nine out of Ten matter to Ireland • Dispersants • In-Situ Burning • Assessing Response Preparedness • Effective Exercises • Surveillance of Oil Spills • Tier 2 and Tier 3 Capability • Oil Spill Trajectory & Subsea Plume Modelling • Communications: forming a “Common Operating Picture” • Mobilising, managing and integrating responders in-country • Responding to different types of oil

  6. Ensure real evidence of resources (#6) • Have you seen the equipment listed in your plan? • How many other people have access to the same equipment?

  7. Know who all the players are • Stakeholder Mapping • Identify Who is Involved • Identify Who is Impacted

  8. Know who all the players are

  9. Digital Crisis Management

  10. There are no social boundaries • Anyone can develop a digital network. • There are no restrictions on who can network with who. • Quite often you don’t know who is listening or networking with you.

  11. Your Social Network • Your network is probably bigger and more complicated than you think. • Your network already links with others. • You don’t have control of who joins your network

  12. The social media landscape

  13. Generating Influence • Build a community of followers • This is easier to do during “peace time” • Recognise your supporters

  14. Information changes hands and grows quickly. We must monitor the first six hours to determine if we need to respond. We could escape the publicity, but if we don’t listen we won’t know. If we are late in, it is very hard to catch up. The First 24 Hours

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