1 / 15

Having A Voice

Having A Voice. Service user involvement. Tom Mclean – Service Development Manager Tony Willis – Constitutional Adviser. Today’s session. Introductions - Tom and Tony Having A Voice Service user involvement at HAV-DVD Any questions or comments? Contact details and links.

johnna
Download Presentation

Having A Voice

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Having A Voice Service user involvement Tom Mclean – Service Development Manager Tony Willis – Constitutional Adviser

  2. Today’s session • Introductions - Tom and Tony • Having A Voice • Service user involvement at HAV-DVD • Any questions or comments? • Contact details and links

  3. What is Having A Voice? • Having A Voice is a voluntary sector mental health organisation based in East Manchester. • It is open to anyone aged 18 and over, in Manchester and surrounding areas. • People reach HAV in a number of ways – through word of mouth, self-referral or sign-posting by services.

  4. What is Having A Voice? • Having A Voice is a membership organisation managed by users, or ex-users of mental health services. • Currently, 5 staff are employed, most of whom are users or ex-users of services. • HAV is an independent project, and is funded through a number of different grants. • HAV has been running for 17 years.

  5. HAV, recovery and social inclusion – what we do: • A drop-in (peer support) • 1:1 counselling • recovery courses (workshops) • Opportunities – involvement – volunteering etc… • Media project – produce films to raise awareness • Advice (welfare rights etc) • Encourage – support… self-advocacy • Training to outside agencies – students etc… • Social activities

  6. What sort of user involvement? • User led, User run • Therefore: 'user-centred user involvement' as opposed to 'management-centred user involvement‘ • ManagementCommittee come from membership • Members are or have been users of mental health services

  7. Involvement in what? • As workers • As members • As management committee • As volunteers • As representatives e.g. LIT • Delivering/facilitating services

  8. As workers: • Most workers are or have been service users • Sometimes this has been a requirement of the job’s ‘person spec’ • Strong and meaningful involvement through employment

  9. As members • Members have a stake in the organisation • Members can put themselves forward for Management Committee • Members can vote at AGM and other meetings

  10. As management committee • Management Committee is the governing body of HAV • They decide priorities and direction of HAV • They employ paid workers to carry out certain functions

  11. As volunteers • Volunteers important to HAV: formal and informal • Volunteers drawn from membership • Involved in service delivery e.g. recovery workshops, media project, counselling service • Informal as peer support – central to HAV

  12. As representatives During consultations e.g.: • Design of adult mental health directory • NSF Local Implementation Team(LIT) • Mental health forums

  13. Benefits of involvement: • Setting own objectives and priorities • Tackling stigma and discrimination • Social inclusion • Recovery • Knowledge and skills gained • Confidence and self-esteem

  14. So what does this really mean?Short filmfollowed byAny questions or comments? Tony or Tom

  15. Having A Voice The Venture Centre 491 Mill street Manchester M11 2AD 0161 223 4438 www.havingavoice.org tom.mclean@havingavoice.org Contact details

More Related