VAN GOGH HOTEL Ellie Mesaritou Andri Georgiou Dania Achilleos
Van Gogh Hotel • Location: Amsterdam • Uses: Hotel or Hostel • The owner get the name of the hotel from the great painter Van Gogh. The hotel is full of Van Gogh’s paintings.
Van Gogh Hotel • Strengths: • Beautiful • Modern • Clean Rooms • Tidy Rooms • Cheap Breakfast • Excellent Quality of Food • Good Quality of Service • Staff Speaks Good English • Polite Staff
Van Gogh Hotel • Helpful Stuff-Explain the Parking Location • Cheap Parking Fee • Free Ticket Tram • Free Wi-Fi
Van Gogh Hotel • Weaknesses: • Dirty Lobby Area • Dirty Reception Area • Poor Housekeeping • Poor Service • Reception Staff Rude • Reservations Being Canceled Without Notice • No Parking Area Nearby • No Space for Luggage
Van Gogh Hotel • Solutions • More careful with cleanness • Improve communication with customers • Reception staff should be more polite • Get a place for parking near the hotel • Hotel should pays for the parking fee • More space for luggage
Van Gogh Hotel • Recommendations: • Better controlling by housekeeping • Education programs for the staff • Buy or rent a place near for parking • Parking card • Bigger rooms