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Cabin Crew Courses - PowerPoint PPT Presentation


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Review the courses available for for Cabin Crews as they join the airline of their choice

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PowerPoint Slideshow about 'Cabin Crew Courses' - joharahman


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Presentation Transcript

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Introduction – Types of Courses

  • You can divide the courses according to the providers.

    • Courses offered by airlines for their staffs. Only a staff can join.

      • Designed specifically for the requirements of the airline

    • Courses provided by independent Schools

      • Offered on commercial basis. Generic in nature

        Always consider where you intent to work as some airlines will not give any value to private courses.


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Introduction – Airlines Courses

  • Airlines Courses are designed for its needs.

  • Most airlines will have 3 types of courses

    • Initial Training – for new recruits. Takes about 3 months.

    • Continuous Training – about two days per year

    • Fleet upgrade – about 2 weeks


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Subjects Covered – initial training

  • The initial training is the most critical.

  • It is a transformation process. To get the new staff to think and behave and speak the language of the airline.

  • 4 Basic groups of subject.

    • Airlines culture and behavior

    • Personal development, grooming etc

    • Servicing the customers.

    • Safety practices and procedures


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Continuous Training

  • The focus is more towards safety procedures.

  • As most of emergencies do not happen in actual flights, the crews have to be reminded and practice it.

  • Two days will consist of the training and recertification.

  • Only with retraining the crews are allowed to fly again.


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Fleet Upgrade

  • Depending on the airline, the new crews will be flying smaller aircraft.

  • When the time is suitable for promotion, the crews will be flying a bigger aircrafts.

  • This require retraining, to familiarize with the aircraft and possible change in services procedure


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Subjects for Initial Training

  • Orientation Program, know the airline

  • Adopting culture and practices

  • Team work

  • Language and announcement

  • Aircraft familiarization

  • Aircraft operations – only the related areas.

  • Grooming and makeup


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Subjects for initial training

  • First aids

  • Fire control

  • Handling disruptive passengers

  • Emergency and abnormal procedures

  • Practice ditching – Working in the water

    Most airlines will have mock up and special pool designed for trainings.


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Other Types Trainings

  • On promotion the staff will have to undergo training for the new roles to supervise the staff.

  • Other Corporate courses.


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Resources

A Blog dedicated to the career of airhostess or cabin crew:

http://new-airhostess.blogspot.com/


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