http://new-airhostess.blogspot.com/ Air Hostess Course
Introduction – Types of Courses • You can divide the courses according to the providers. • Courses offered by airlines for their staffs. Only a staff can join. • Designed specifically for the requirements of the airline • Courses provided by independent Schools • Offered on commercial basis. Generic in nature Always consider where you intent to work as some airlines will not give any value to private courses.
Introduction – Airlines Courses • Airlines Courses are designed for its needs. • Most airlines will have 3 types of courses • Initial Training – for new recruits. Takes about 3 months. • Continuous Training – about two days per year • Fleet upgrade – about 2 weeks
Subjects Covered – initial training • The initial training is the most critical. • It is a transformation process. To get the new staff to think and behave and speak the language of the airline. • 4 Basic groups of subject. • Airlines culture and behavior • Personal development, grooming etc • Servicing the customers. • Safety practices and procedures
Continuous Training • The focus is more towards safety procedures. • As most of emergencies do not happen in actual flights, the crews have to be reminded and practice it. • Two days will consist of the training and recertification. • Only with retraining the crews are allowed to fly again.
Fleet Upgrade • Depending on the airline, the new crews will be flying smaller aircraft. • When the time is suitable for promotion, the crews will be flying a bigger aircrafts. • This require retraining, to familiarize with the aircraft and possible change in services procedure
Subjects for Initial Training • Orientation Program, know the airline • Adopting culture and practices • Team work • Language and announcement • Aircraft familiarization • Aircraft operations – only the related areas. • Grooming and makeup
Subjects for initial training • First aids • Fire control • Handling disruptive passengers • Emergency and abnormal procedures • Practice ditching – Working in the water Most airlines will have mock up and special pool designed for trainings.
Other Types Trainings • On promotion the staff will have to undergo training for the new roles to supervise the staff. • Other Corporate courses.
Resources A Blog dedicated to the career of airhostess or cabin crew: http://new-airhostess.blogspot.com/