Miodrag Kostić, Director VEZA d.o.o. ’Sales and customer service improvement program’. www.businessknowledge.biz. Why?. What’s in it for you? Why do you need our program? 20% of buyers will bring you 80% of income 20% sales chances will bring you 80% of sales
’Sales and customer service improvement program’
How to discover and use this 20% of chances?
Return on investment = 25 times the money spent on training!
What kind of
training is needed?
What are initialtraining results?
What do you need
How to implementadditional training?
What are wholetraining results?
What are your
End result is bettersales and customer service
What is your current
How to continually
Why do we answer these questions?
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