Face Theory of Conflict Negotation. COM 372—Theory and Research in Intercultural Communication John R. Baldwin Illinois State University. Face negotiation theory (of conflict) (Ting-Toomey, 2005). Background: Goffman
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COM 372—Theory and Research in
John R. Baldwin
Illinois State University
“the specific verbal and nonverbal behaviors that we engage in to maintain or restore face loss and to uphold and honor face gain”
Suspended judgment appeals
…Facework interaction strategies(Ting-Toomey, 2005)