Customer Service Test
In order to complete the course, you must successfully complete a short test on customer service and listening skills. You will need to use a SCANTRON form for the answers. If you do not already have one, you may request one from your work site or pick one up in the Office of Lifelong Learning, Eberly 202, from 8:00 – 4:00 daily.
Be sure to include your name, phone number, and email address on the SCANTRON form. Return it to Eberly 202.
When you complete the test successfully, your Certificate will be mailed to you.
If you do not complete the test successfully, you will be asked to review the materials and re-test.
Please call Karen Hassan, Director of Training, at x5887 with any questions. Good luck!