Champion: Lance Smith Advisor: Joe Mulcahy Daphne Cassani

1. GOAL: Effective deck-plate leadership with improved communication at all levels.Assessment: Yellow Champion: Lance Smith Advisor: Joe Mulcahy Daphne Cassani

2. GOAL: Effective deck plate leadership with improved communication at all levels.OBJECTIVE: Enhance the quality of deck plate supervision; increase the number of worksite surveillances by deck plate leadership to twice daily; and provide effective leadership and communication training.ASSESSMENT: Yellow Tactics • Deck-Plate Leadership • Twice daily (minimum) worksite surveillances by deck plate leadership. • Surveillances are occuring • Assessment: Green • Lead by TRFKB mission, vision, values and guiding principles. • Ongoing • Assessment: Green • Each department review supervisory lean study on supervisory responsibilities. Prioritize and remove non-value added tasks to increase work-site presence. • Administrative lean study for general foremen and supervisors conducted • Assessment: Yellow

3. Non-Deck Plate Time • Status Information* • Training* • Work Packages / AWFs* • Coordinator of Trades Timekeeping / Payroll • Discipline • Right tools / equipment / maint. • Surveillance / Audits (critiques) • Safety • Hiring • Performance Evaluations(Career Ladder, Apprentices) • Assignment of Work • Shop Budget (includes training, tools) • Man hour and material estimates • Overall Scheduling (overtime, physicals, training) • Awards • Maintain Records (employee records) • Union issues • Injury / accident investigation • Finding, Referencing TRF instructions • Writing, planning, tracking timelines • Purchasing Replenishment Support (research material, pricing, etc.) * Key areas identified for detailed analysis

4. GOAL: Effective deck plate leadership with improved communication at all levels.OBJECTIVE: Enhance the quality of deck plate supervision; increase the number of worksite surveillances by deck plate leadership to twice daily; and provide effective leadership and communication training. Tactics (continued) • Also, the review shall address the organizational structure (supervisor-employee ratio, work-leaders, training leaders) and physical location of the supervisors. Provide recommendations by 1 April 06 for command level changes. • Completed • Presented at April 2006 Strategic Plan meeting • Assessment: Green

5. DECK PLATE LEADERSHIP • Review Organizational Structure • Shops with supervisor to employee ratio above 1:15 - Shop 67A (1:23) • Shops with supervisor to work leaders ratio below 1:1 - Shops 11 (3:2), 26A (3:1), 26B (2:1), 31 (6:4), 38 (6:4), 51C (1:0), 56 (2:1), 67D (1:0), 67E (1:0), 67G (1:0), 67L (1:0), 82B (1:0) • Shops with training leaders – Shop 17, Shop 56, Shop 71 • Physical location of supervisors - satisfactory

6. GOAL: Effective deck plate leadership with improved communication at all levels.OBJECTIVE: Enhance the quality of deck plate supervision; increase the number of worksite surveillances by deck plate leadership to twice daily; and provide effective leadership and communication training. Tactics (continued) • Each department review TRFINST 12411.1A and provide comments to Code 115 by 1 April 06. Integrate NSPS and e-learning training into the updated instruction. Upon issuance of the updated instruction, departments schedule training as required. • Code 115 conducted a survey in July 2006 resulting in additional training on • Essential Coaching Skills • Creative Leadership • How to Diffuse and Disarm Conflict and Confrontations • NSPS training delayed (TBD) • Recommend TRFINST 12411.1A be updated to include initial and recurring training on supervisory competencies • Assessment: Yellow

7. GOAL: Effective deck plate leadership with improved communication at all levels.OBJECTIVE: Enhance the quality of deck plate supervision; increase the number of worksite surveillances by deck plate leadership to twice daily; and provide effective leadership and communication training. Standardize Pre-Job Brief

8. GOAL: Effective deck plate leadership with improved communication at all levels.OBJECTIVE: Enhance the quality of deck plate supervision; increase the number of worksite surveillances by deck plate leadership to twice daily; and provide effective leadership and communication training. Tactics • Communication • Ensure employees understand the TRFKB strategic plan and their roles in achieving the mission, goals, and objectives. Utilize a variety of media to communicate the strategic plan to all levels of the workforce. Conduct surveys to indicate employees are aware of the strategic plan and understand how they relate to the TRFKB mission and their duties. • Ensure communication up and down the TRFKB organizational structure is effective. Conduct surveys to indicate employees are satisfied with their level of participation in the TRFKB decision making process and feel empowered to share their ideas and/or concerns with supervision. • Establish a POA&M by the TRF PAO to evaluate methods to improve the existing communication methods at TRIREFFAC. Focus Survey – Focus Survey taken February 2007 addressed Strategic Plan - “I think TRF Strategic Plan is heading the organization in the right direction.”

9. COMMUNICATIONS POA&M