IAQG General Assembly: Enhancing Aerospace Quality Globally

1. An OverviewInternational Aerospace Quality GroupGeneral Assembly – Amsterdam29 April 2005 Gary Baker IAQG President The Boeing Company

2. Global Approach to Improvement • Over 50 major aerospace companies across three global sectors • Improvement through implementation of effective quality management systems and practices • System and product integrity initiatives driven with constancy of purpose • Co-operation, consultation and communication with: • partners and suppliers • airworthiness authorities • customers across all sectors of business “Where quality and safety is concerned … There is no competitive advantage”

3. A Global Organization International Aerospace Quality Group IAQG Council General Assembly Forums AAQG (Americas) EAQG (Europe) APAQG (Asia) Whose purpose is: Implement initiatives that make significant improvements in Quality and reduction in cost, throughout the value stream, by establishing and maintaining dynamic cooperation, based on trust, between international aerospace companies

4. An Organization of Co-operation • Americas • The Boeing Company • Bombardier • CAE • Embraer • GE Aircraft Engines • Goodrich Corporation • Gulfstream • Honeywell Aerospace • Lockheed Martin • Northrop Grumman • Orbital • Parker Aerospace • Raytheon • Rockwell Collins • Rolls-Royce • Textron • United Technologies Corp. • Vought • PRI • SAE • Europe • Airbus • ALENIA • BAE Systems • Dassault Aviation • EADS • EADS – CASA • EADS Military • Eurocopter • Avio • Fokker Aerostructures • Westlands • Hegan • Hispano-Suiza • Israel Aircraft Industries • Messier-Bugatti • Messier-Dowty • MTU Aero engine • Rolls-Royce • SAAB Aerospace • Smiths Industries • SNECMA Moteurs • Sukhoi • Thales Avionics • Asia • ADIC • Aviation Industries of China • Fuji Heavy Industries • HdH • Ishikawajima Harima Heavy Industries • Kawasaki Heavy Ind • Korea Aerospace Ind • Korean Air Aerospace • Mitsubishi Heavy Ind • Shin Mayawa Ind • SJAC • Europe – Continued • Sonaca • Turbomeca • Volvo – Aero • PFW • Zodiac • ASD

5. Good Progress • Industry executive’s participation makes the process efficient and effective • A tremendous opportunity for the supply chain: • Safety and quality improvement • Waste and cost reduction • Consistency and clarity of approach, requirements and documentation • Reduction of multiple oversight • International cooperation to drive forward deliverables that are implemented A Global business requires Global solutions

6. Quality System Standards – based on ISO 9001-2000 • 9100 – Aerospace Quality Management System Standard cornerstone of our initial focus • Defines “what” – not “how” • Published jointly in Europe, Americas & Asia-Pacific • Reduces variation across the supply chain • Complementary standards for • Maintenance and Repair Stations – 9110 • Distributors/Stockists – 9120 …Sets the standard

7. ….into action • Checklists for auditors - 9101, - 9111, - 9121 • Industry Controlled Other-Party (ICOP) oversight program for consistent implementation – 9104 • Registrars • Auditors • Training • Supported by a web hosted database (OASIS) Improving quality performance and reducing costs

8. …and product integrity Requirements to directly raise product integrity • First Article Inspection – 9102 • Variation Management of Key Characteristics – 9103 • Non-conformance Management – 9131 • Data Matrix Quality Requirements for Parts Marking – 9132 • Harmonized NDT Personnel Qualification – NAS410 • Global Supplier Risk Management – 9134 • Operator Self Verification – 9162 • Other work in progress – software, direct shipment & delivery, operator self verification, sampling plans, supplier performance metrics… Agenda for change pursued with constancy of purpose

9. Strategic Focus Improvement Strategy • Requirements • Process Capability • People Capability • Human Factors • Subtier Supplier Control • Evaluation Relationship Growth Strategy • Space • Defense • Civil Authorities • Suppliers • Engineering, Sourcing IAQG Operating Management System • Member Collaboration • Top Leader Involvement • IAQG Operational Efficiency

10. Implementation! IAQG members agree to use standards internally and to flow requirements to suppliers • One voice • Minimize variation • Shared resources • Reduced duplication and waste ...levels of implementation exceeds 90% and rising

11. Authority / Industry Partnership Airworthiness Authority and industry executives working together to assure: • Parts can be manufactured anywhere • Move quickly and seamlessly to the end user • Are supported by electronic documentation • One authority action for each counterpart industry action Agenda to GloballyEnhance Airworthiness and Safety

12. Industry Partnership with Space Agency and industry executives working together to develop a single voice on quality-related issues • Initial deliverable is to address space industry needs in 9100 • Space representatives invited to join Sector 9100 writing teams • Incorporation of agreed requirements expected during next major 9100 update in approx 2008 Agencies to Enhance Safety Globally

13. Engagement withthe Defense Community • Coordination with NATO on AQAP’s (Allied Quality Assurance Publications) • Involvement of national defense organizations in sector activity • Recognition of IAQG standards as suitable for procurement

14. Industry Benefits… • Focus on the complete supply chain and stakeholders • True global cooperation and harmonization • Higher quality products at reduced cost • Fewer customer-unique documents • Open sharing of “Best Practices” • Rapid consensus & deployment • Reduced variation & duplication … Across Aviation, Space, and Defense

15. Communication Amsterdam General Assembly 2004

16. Register Early! Communication Access to past Forum presentations Access to past Council minutes

17. Communication One-Stop Shopping

18. Communication You’re welcome to visit us at www.iaqg.org