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The Academic Library in an Internet World

The Academic Library in an Internet World. Roy Tennant California Digital Library. Having the right gear Making the right decisions Luck!. Outline. A Few Words About Our Users Be Where Our Users Are Offer Compelling Services Expand Access to Content What to Do.

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The Academic Library in an Internet World

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  1. The Academic Library in an Internet World Roy Tennant California Digital Library

  2. Having the right gear Making the right decisions Luck!

  3. Outline • A Few Words About Our Users • Be Where Our Users Are • Offer Compelling Services • Expand Access to Content • What to Do

  4. A Few Words About Our Users

  5. Slide from Richard T. Sweeney, sweeney@njit.edu

  6. Leaving Workforce over next 10 years New to Workforce over next 10 years Slide from Richard T. Sweeney, sweeney@njit.edu

  7. Millennials & Gen Xers Are… • Not you • No more homogenous than your generation • More likely to share your core values than not • More likely to be comfortable with technology • Destined to be in charge someday (so treat them right!)

  8. Millennials & Gen Xers • Communication power users (they’ve never seen a channel they don’t like) • Collectors (tunes, videos, links, photos, etc.) • Sharers (tunes, videos, links, photos, etc.) • Content Creators (more than half of online teens according to Pew Internet Life) • Multitaskers

  9. An 18-Year Old… • Has never known a time without the Internet • Has never purchased a record • Thinks the President must be named either Clinton or Bush • Can’t understand why anyone would want a land-line phone

  10. A 12-Year Old… • Was born after the Web • Has never known a time when the U.S. was at peace with Iraq • Believes a cell phone to be a God-given right • Has never purchased a cassette tape • Doesn’t understand why we say “dial” a phone number

  11. Boomers (Faculty) • Remember the card catalog with fondness • Have difficulty understanding the online behavior of the younger generations • Print an online article to read it • Want to browse the shelf (Humanities) • Want someone else to put their articles on the web

  12. Be Where Our Users Are

  13. InstantMessaging

  14. Second Life • A true virtual world • Statistics: • Half a million registered users, growing at 15% a month • Nearly quarter million logged in over last 60 days • Median age 33, about 50/50 male/female

  15. Second Life and Libraries • Some 50 educational institutions are now offering courses; UIUC has purchased 3 islands • San José State Univ. Library School has purchased an island • A collaborative library project is exploring ways of providing library service in SL: http://infoisland.org/ • Some libraries are establishing services there

  16. Offer Compelling Services

  17. Better Library Catalogs • More data: • TOCs, Indexes • “Authority” reviews (e.g., H-Net) • Reader reviews • Better technology: • Searching, ranking, etc. • Better user interfaces: • FRBR, faceted browsing, etc.

  18. FRBR • Functional Requirements for Bibliographic Records (from IFLA) • A conceptual framework: • Work (Hamlet: Prince of Denmark) • Expression (a Russian translation) • Manifestation (third printing) • Item (copy 2) • Records for manifestions (presently separate) can be collapsed into one item at the work or expression level

  19. Metasearching • Searching two or more separate sources simultaneously • Often includes: • Merged and deduplicated search results • Ability to save/email/download citations • Can include: • Relevance ranking

  20. Why Metasearching? • Only librarians like to search, everyone else prefers to find • Libraries increasingly offer a staggering array of resources • Google has increased user expectations and their impatience • New technologies are offering a possible solution

  21. Better Linking • Our goal: get the user to what they want as quickly and as painlessly as possible • OpenURL resolvers are the beginning, not the end

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