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Voice of Nursing: Building a Culture of Excellence

Join the Southern California Los Angeles Medical Center for the Voice of Nursing Community of Practice Forum, an interactive platform for sharing best practices, challenges, and innovations in nursing. Learn from others, improve patient outcomes, and drive professional practice goals.

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Voice of Nursing: Building a Culture of Excellence

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  1. Southern California Los Angeles Medical Center Patricia Clausen, CNE, RN, MBA Shelley Stanovich RN, MSN Joyce Leido RN, MS December 15, 2016 The Voice of NursingCommunity of Practice ForumPam Jensen, NPCSSenior Project Manager

  2. Voice of Nursing Community of Practice Forum Community of Practice is an interactive forum for Kaiser Permanente teams, facilities and/or regions to share their on-going activities, best practices and challenges to: • Embed the Kaiser Permanente Nursing Vision, Values, and Professional Practice Model • Drive nursing professional practice goals • Improve patient outcomes Learn from others, get new innovative ideas, identify potential obstacles to speed and spread your own process Presentation slides will be posted on the Nursing Pathways website. To minimize noise, please put yourself on mute during the presentations. Do not place the call on hold.

  3. The Voice of NursingCommunity of Practice Forums (CoP) Forums Southern California Los Angeles Medical Center Shelley Stanovich RN, MSN Joyce Leido RN, MS Patricia Clausen RN, MBA December 15, 2016

  4. The Voice of Nursing Team at LAMC EXECUTIVE SPONSORS Will Grice Sharon Peters PROJECT LEADS Shelley Stanovich Joyce Leido Patricia McGoldrick CHAMPIONS Patricia Clausen Diane Gabay INSPIRATION TEAM Inspire….Cheerleaders INFRASTRUCTURE TEAM Supporting structure…the Bones EDUCATION TEAMInform & Socialize VON This is the start of something new… EVIDENCE TEAM Data makes them drool…

  5. This is the start of something new.

  6. Our I2E2 Tri-Leads Inspiration Infrastructure Education Evidence

  7. Connecting the dots….

  8. LAMC Voice of Nursing: Current Work

  9. Voice of Nursing: LAMC Style

  10. Bringing the Voice of Nursing to life….

  11. Our Successes to Date 6 Two Day Voice of Nursing sessions so far Over 250 nurses inspired Staff nurses are teaching staff nurses Waiting lists to enroll 8 workshops scheduled in 2017

  12. Workshop Feedback I needed this course. It reignited the fire as to why I became an RN. Great course! Cannot speak more highly of it. Thank you very much for a job very well done. I have more positive visions and directions of what I will do to make the best change along with other nurses. Thanks again! Best workshop ever It was awesome!!! Can I go next year also?! Great presentations and activities. Very engaging. Invigorating, rejuvenating, inspiring.

  13. Voice of Nursing: Impact on our Metrics Direct Report Rounding

  14. Voice of Nursing Toolkit Tools we are using: Hardwiring the Hard Stuff Voice of Nursing White Paper ANA Bookmarks Behavior Based Interview Tools Tools we have developed: Education & Certification Roadmaps VON Diagram & Banner Enculturating VON Embed VON wheel into all documents used for classes & workshop Tie VON values into Nurse Week themed events

  15. What We Have Learned…. Challenges • Size of our facility and number of nurses • Two different nursing unions: Different Education Benefits • Inpatient & Ambulatory content: EBP Pleasant Surprises: • Number of nurses enrolling • Nurses want to participate and create changes • Nurses want to teach and be a part of the I2E2 teams • Extension to other stakeholders • Transforming power of the Voice of Nursing! • SWOT Analysis

  16. What We Need Help With… • Any ideas on maintaining the momentum or feeling of inspiration of those who have attended Voice of Nursing 1.0 already, as we spread it to those who have not attended yet? • Is there a better way to track specialty certifications and collect data regarding academics without pulling it from My HR?

  17. Q & A This is an opportunity for the other regions/sites to comment and ask questions.

  18. Voice of Nursing Toolkit KP Nursing Pathways Website http://kpnursing.org/ • The Voice of Nursing Toolkit is on the KP Nursing Pathways Website and has a vast amount of tools for sites/regions. • The Voice of Nursing Toolkit continues to grow…

  19. GAP Analysis Due June & December

  20. The Journey Continues Voice of Nursing 2.0 Site Visit Voice of Nursing 1.0 3 Day Workshop

  21. The Journey Continues – Save The Date We are very excited to announce the 2017 Voice of Nursing 3.0: Building a Culture of Excellence summit. This conference will build upon the great work that is going on in all areas of nursing throughout Kaiser Permanente. We are sending this SAVE THE DATE early so that you can include this two day leadership summit as part of your 2017 Nurses Week activities. The expectation is that the Voice of Nursing champions and project leads will attend, along with high performing staff nurses who exemplify professional practice. We are planning an exciting and engaging two day conference that will increase your knowledge and inspire your thinking!!" Registration is expected to open early February 2017.

  22. Communication Plan Template Sample Page 1 of 3

  23. KP Nurse Branding 23

  24. The Voice of Nursing – Introduction & White Paper • KP Nursing Professional Practice Introduction to the VON • KP Nursing Values: • Professionalism • Patient & Family Centric • Compassion • Teamwork • Excellence • Integrity • VON White Paper • 7 Strategies to Maximize Potential • Professional Practice • Professional Development • Leadership • Quality & Safety • REBP • Workforce • Technology & Informatics

  25. Q & A / Sharing “It is vitally important that the Kaiser Permanente nursing vision, values and model come alive with every patient encounter. We must take bold action to become the Best Health Care system in the nation. It will require all 45,000 (now 52.000) of us to work together, individually and collectively, to bring these words to life every day and in every interaction with our patients and with one another” Marilyn Chow 2009

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