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Scottish Improvement Skills

Scottish Improvement Skills. Planning measurement. System of Profound Knowledge. Deming 2000. Planning measurement. By the end of this session you will be able to: Create operational definitions for your measures that others can follow reliably to collect data

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Scottish Improvement Skills

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  1. Scottish Improvement Skills Planning measurement

  2. System of Profound Knowledge Deming 2000

  3. Planning measurement • By the end of this session you will be able to: • Create operational definitions for your measures that others can follow reliably to collect data • Create a measurement plan for your improvement work.

  4. How big is your banana?

  5. Operational definitions • Define the specific components of the measure • If it is an average, specify the calculation for deriving the average • If it is a score (eg patient satisfaction score), describe how the score is derived. • If it is a percentage or a rate, specify the numerator and denominator • Describe any special equipment needed • Describe the criteria to determine concepts such as ‘accurate’ or ‘complete’.

  6. Project work: measurement planning • Pick one of your measures • Create an operational definition • Consider exclusions and stratifiers • Provide outline data collection method

  7. Planning measurement: summary

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