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Talkingsense E-Clinic: Convenient Online Mental Health Support

The Talkingsense E-Clinic offers convenient access to mental health therapy through online appointments. Patients can join sessions, complete measures, and engage in guided self-help based on CBT techniques. The clinic benefits individuals by reducing waiting times and providing comfort, while organizations save on costs and improve staff focus. Research supports extended working hours and language accommodation. The E-Clinic can be utilized in various settings, including children's services and community outreach programs. For more information, contact Michelle Larkin, Business Development & Marketing Director at Michelle.larkin@rdash.nhs.uk or 01302.821432.

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Talkingsense E-Clinic: Convenient Online Mental Health Support

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  1. Talkingsense.org Mental health e-clinic

  2. What is an E-Clinic?

  3. Who

  4. How • How to refer • -We need the *patients name, *date of birth, *NHS number & *email address • -The referrers’ name and date of referral • How the patient uses it • They log onto www.talkingsense.org and choose an appointment that’s convenient • They then log in for the appointment, complete the measures (either by themselves or while chatting to the clinician) and click to join conversation • How we work with the patient • We then use either chat or audio/video and work using the same methods we would in a face-to-face meeting: guided self-help based on CBT • We have self-help materials available on the website which the patient can download; alternatively we can email or send a link to material via the live-chat

  5. e-clinic benefits patients • Convenient access to therapy at the click of a mouse from any computer or device with internet access • Increased access to psychological therapies (e.g. LTC and children) • Reduced waiting times • Improved comfort and safety (research supports this)

  6. e-clinic benefits organisations • No other tool like this in NHS • Reduction in cost of space for clinics • Increased recruitment potential • More time focused on treatment/increased capacity • Reduced waits • Reduction in staff travel costs • Increased job satisfaction

  7. Some of the Research

  8. Examples • Extended working hours- appointments in work time • Limited language • End of Step 4 appointments

  9. Other Information • The most important point to mention is that although the E-Clinic has been specifically developed within the Mental Health arena the e-clinic can be utilised within any setting, for example to reduce out patient appointments, conduct other appointments via this portal. We are developing a children’s e-clinic, and looking to use it in schools, and our community staff (Health visitors, stop smoking)

  10. Further Information • If anyone would like further information please contact; • Michelle Larkin • Business Development & Marketing Director • Michelle.larkin@rdash.nhs.uk • 01302 821432 • Or • 07769135557

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