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Hertfordshire County Council www.hertsdirect.org. ALARM SE CONFERENCE 2 nd & 3 rd November 2005 Stress Management Workshop. Facts and Myths. FACT
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Hertfordshire County Council www.hertsdirect.org ALARM SE CONFERENCE 2nd & 3rd November 2005 Stress Management Workshop
Facts and Myths FACT The best estimate is that 33 million days a year are lost through work-related ill health, too high by any standards. Stress accounts for around thirteen and a half million working days lost or about 40% of the total. FACT On average 29 working days are lost for each case of stress-related illness
Facts and Myths MYTH Counselling stops work-related stress! Counselling may help individuals but it is unlikely to tackle the cause of stress. MYTH There’s nothing employers can do to prevent work-related stress! Employers can take steps to prevent work-related stress, from consultation to employee support schemes.
Facts and Myths MYTH Stress is a mental illness! Stress is a natural reaction to excessive pressure. MYTH Stress only happens to wimps! Fact: Anyone can suffer from stress.
EXERCISE The Psychosocial Questionnaire
HSE Management Standards for Work related Stress The HSE Management Standard areas are: • demands • control • support - managerial and peer • relationships • role • change www.hse.gov.uk/stress/standards/index.htm
Impact on Individuals Ill health, leading to serious ill-health if not resolved. Poor relationships, professional and personal. Deterioration in productivity and job satisfaction.
Impact on Organisations • Loss of productivity • High sickness absence and cost of cover • Poor retention of staff with added costs of recruitment and training • Legal costs from prosecution • Adverse publicity / corporate image • Loss of public confidence
Three main phases in the Standards • A psychosocial questionnaire to employees • A series of focus groups with a cross section of employees to investigate the findings of the questionnaire • A review of policy in relation to managing work related stress
Employee Stress Focus Groups Maximum of 10 to a group • Run for 2 hours with facilitator • Cover following areas: • test results against ‘reality’ • identify and expose specific issues • identify possible solutions • identify good practice
EXERCISE Mini Focus Group
Review of Policies and Procedures • Analyse the Focus Groups and make recommendations to Board • Review your Stress Management Policy in light of results • Include stress management in auditing process and surveys as proactive performance indicator
Key Messages I can’t take no more!!! • Work related stress is preventable • Actions need to be proactive • Positive results are beneficial to both individuals and the organisation
Hertfordshire County Council www.hertsdirect.org ALARM SE CONFERENCE 2nd & 3rd November 2005 Stress Management Workshop