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in a statistics office. IT Governance Dayantha Joshua March 2005. Why do we need IT governance. The reputation of any statistical office – and trust of those who contribute data to it – are of paramount importance.

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in a statistics office

in a statistics office

IT Governance

Dayantha Joshua

March 2005

why do we need it governance
Why do we need IT governance
  • The reputation of any statistical office – and trust of those who contribute data to it – are of paramount importance.
  • As technologists, we must work closely with those that are our customers and business partners to introduce the necessary controls so that there is a shared and consistent accountability.
  • This is the rationale for IT Governance within ONS.
slide3

Democratising statistics

‘[In 1998]…the Government emphasised its intention to seek a new relationship with citizens based on openness and trust.’

‘Statistics encourage debate, inform decision-making both inside and outside government and allow people to judge whether the Government is delivering on its promises.’

Prime Minister, Tony Blair, 1999

the need for statistics
The need for statistics
  • Statistics used more widely than you may realise
  • Quality of Data and outputs central to statistics production and usage
  • Need for effective governance to ensure statistics are accurate

IT Governance!

key challenges for ons
Key Challenges for ONS

Managing existing business demand

Modernisation

Efficiency Gains

Relocation

Standardisation

ons statistical modernisation
ONS Statistical Modernisation

From…

niche,

professional,

survey-based,

publication-based,

government department -based,

historically maintained,

data dissemination

based on a patchwork of inherited systems and processes

…to:

broadcast to citizens

widely accessible,

multiply organised,

with more analysis,

one-stop shop to

data-, content- and metadata -based services

based on an integrated modernised statistical infrastructure

Modernisation

the starting point
The starting point

User Interface - XP

Desktop

Network

Network

Desktop

Notes Client

Browser

Applications

Fileservices

Fileservices

Applications

Modernisation

Notes

Server

File/Directory Services -

Legacy Database System

Legacy Database System

Legacy Database System

Legacy Database System

Windows 2000

Telephone Services

Video Services

Local/Wide Area Network

Inflexible

Disparate

Data Silos

Isolated

Working

Toolsets

the goal
The Goal

Common

Flexible

Statistical

Data

Working

Toolsets

Accessibility

User Interface - XP

User Interface - XP

Access Data

Network

Desktop

Notes

ONS

Desktop

Network

Network

Browser

Desktop

Notes Client

Browser

Applications

Fileservices

Applications

Client

Applications

Fileservices

Fileservices

Applications

Analyse Data

Enterprise Server -

Integrated

Modernisation

Manage Data

J2EE

Voice,

Notes

Notes

Video &

Server

Server

Legacy Database System

Legacy Database System

Legacy Database System

Legacy Database System

File/Directory Services -

File/Directory Services -

Data

Database Server -

Store Data

Windows 2000

Windows 2000

Telephone Services

Services

Video Services

Oracle

Infrastructure

Storage Area Network

Local/Wide Area Network

Local/Wide Area Network

can it governance be ignored1
Can IT Governance be ignored ?

Efficiency Gains

Standardisation

im positioning 2001 2007
IM Positioning (2001-2007)

NT

NT

Enterprise

Enterprise

Servers

Servers

Servers

Servers

Desktop

Voice

Poor Vision

Uncertainty

Solutions for specific requirements

Too many options - difficult to fulfil new needs

Applications

Storage

Transition

High

Applications

Diversity

Infrastructure

Network

Infrastructure

Low

Constraint

Growth

Inability to meet new demands

Coherent Strategy

Low

High

Scalability

im positioning 2001 20071
IM Positioning (2001-2007)

NT

Enterprise

Servers

Servers

Poor Vision

Uncertainty

Solutions for specific requirements

Too many options - difficult to fulfil new needs

Applications

Storage

Transition

NT

High

Enterprise

Servers

Servers

Applications

Diversity

Infrastructure

Network

Infrastructure

Desktop

Low

Voice

Constraint

Growth

Inability to meet new demands

Coherent Strategy

Low

High

Scalability

governance in ons
Governance in ONS
  • The external demands for quality outputs combined with the necessary changes in technology reinforces the need for goverance in ONS
  • The heavy reliance on technology places a responsibility and duty on IMG for effective governance
slide15

External Governance Influencers

Freedom of Information Act of 2000

ITIL

eSign Act

Gateway Reviews

IMG Governance Processes

Data Protection Act of 1998

ISO9000

ISO 17799

Finance & VFM

Business Requirements

BS15000

ISO 15489-2

BaFin – Germany

GSI 2

e-GIF

Legislative Requirements

Basel II

DoD 5015.2

US Patriot Act

Sarbanes-Oxley

it process responsibilities
IT Process & Responsibilities

Stakeholder

Values

drive

directs

Strategy

confirm

or

change

Resources

- knowledge

- information

- capability

- …...

use

Processes

measure

report

Results

improve

performance

outcome

risks

assets

Governance Responsibilities

  • take stakeholder value into account
  • give direction to the processes
  • ensure they provide results
  • ensure they act on the results
  • get results and challenge them
the ons corporate governance
The ONS – Corporate Governance

ONS Management Board

SRDU

Investment Board

Citizen

Information

Project

Modernising

Civil

Registration

Programme

Statistical

Modernisation

Programme

Neighbourhood

Statistics

Programme

Modernising registration

Modernising statistics

Modernising corporate infrastructure

Estates

ERPS

Websites

Technology

Modernisation

HR

National

Statistics

Methodology

slide18

Statistical

Modernisation

Programme

Stats Mod

Prog Office

SIPs

REPs

IM

Meta

data

HR

S Dev

Web

issues

S&SI

CC

Technology

Modernisation

HR

Websites

The ONS – Project Governance

the ons img governance
The ONS – IMG Governance

Hardware & Network Infrastructure

  • IP Technology
the ons img governance1
The ONS – IMG Governance

Hardware & Network Infrastructure

  • IP Technology
  • Hitachi Data storage
  • Intel file servers

Data / Storage

the ons img governance2
The ONS – IMG Governance

Hardware & Network Infrastructure

  • IP Technology
  • Hitachi Data storage
  • Intel file servers
  • PRINCE-2, ISO 17799, BS15000
  • ITIL standards

Data / Storage

the ons img governance3
The ONS – IMG Governance

Hardware & Network Infrastructure

  • Oracle database, J2EE
  • Oracle Collaborations Suite -ERPS
  • SAS, Supercross

Applications

Data / Storage

the ons img governance4
The ONS – IMG Governance

Hardware & Network Infrastructure

  • DSDM, Rational toolset,
  • XML standards,e-gif,XBRL
  • Estimating standards - Karner & Tassc
  • Testing Standards

Applications

Data / Storage

the ons img governance5
The ONS – IMG Governance
  • Agreed SLA’s
  • Service Metric Measurement
  • Standard product portfolio

IT Services

  • Content Management, Search Engine
  • GRIS standards based on ESRI
  • SVG for visualisation and data rendering

Applications

Data / Storage

Hardware & Network Infrastructure

the ons img governance6
The ONS – IMG Governance

Business

Goals/ Initiatives

Business

Tasks/ Processes

  • TOGAF – Enterprise Architecture
    • Investment review
    • Executive review
    • Programme and project review
    • Management information
    • Business Design authority

IT Services

Applications

Data / Storage

Hardware & Network Infrastructure

future ons an enterprise where business infrastructure architecture is linked
Future ONS – An enterprise where business + infrastructure architecture is linked

Business

Goals/ Initiatives

Business

Architecture

Business

Tasks/ Processes

Service Interface

IT Services

Applications

Technology

Infrastructure

Data / Storage

Hardware & Network Infrastructure

slide27

IM@08 – organisational change management

IM@08

People and Capability Transformation –

Architecture team

Business Process Consultancy

IM Strategies

Security –

Special Projects –

Analysis –

Development –

IM Applications

Testing –

CIO

Support –

Site Management –

AIM – availability & infra. management

IM Operations

Deployment unit –

Capacity Management –

Configuration Mangement –

Contract and Asset Management, SLA –

IM Communications

IM Governance

Project managers and PSO –

Standards and Policies –

Planning and Finance –

slide30

Adaptor

Adaptor

Adaptor

Adaptor

Adaptor

Adaptor

Adaptor

Adaptor

Audit

X12

CANCEIS

GES

ACTR

SCMS

Banff

Superstar

Tau Argus

GRI

Administrative sources

Data from social surveys

Data from business surveys

CSDB

Blaise

Web store

Integrate

& load

Integrate & load

CMS

Adaptor

Integrate & load

CORD

Computational

Plan

Metadata

Statistical Array

Search Engine

Adaptor

Adaptor

Adaptor

Index

Numbers

SAS

slide31

Adaptor

Adaptor

X12

GES

Superstar

Tau Argus

Data from social surveys

CSDB

Blaise

Web store

Integrate

& load

CMS

Adaptor

Integrate & load

CORD

Metadata

Statistical

Array

Computational

Plan

Search Engine

Adaptor

Adaptor

Adaptor

Adaptor

Adaptor

Adaptor

Index

Numbers

Audit

SAS

Banff

GRI

slide32

Adaptor

Adaptor

X12

GES

Superstar

Tau Argus

Data from social surveys

CSDB

Blaise

Started /

Made Some

Progress

Web store

Integrate

& load

CMS

Made good

Progress

Adaptor

Integrate & load

Made Extensive Progress

CORD

Metadata

Statistical

Array

Computational

Plan

Search Engine

Adaptor

Adaptor

Adaptor

Adaptor

Adaptor

Adaptor

Index

Numbers

Audit

SAS

Banff

GRI

slide33

Adaptor

Adaptor

X12

GES

Superstar

Tau Argus

Data from social surveys

CSDB

Blaise

Started /

Made Some

Progress

Web store

Integrate

& load

CMS

Made good

Progress

Adaptor

Integrate & load

Made Extensive Progress

CORD

Metadata

Statistical

Array

Computational

Plan

Search Engine

Adaptor

Adaptor

Adaptor

Adaptor

Adaptor

Adaptor

Index

Numbers

Audit

SAS

Banff

GRI

slide34

Adaptor

Adaptor

X12

GES

Superstar

Tau Argus

Data from social surveys

CSDB

Blaise

Started /

Made Some

Progress

Web store

Integrate

& load

CMS

Made good

Progress

Adaptor

Integrate & load

Made Extensive Progress

CORD

Metadata

Statistical

Array

Computational

Plan

Search Engine

Adaptor

Adaptor

Adaptor

Adaptor

Adaptor

Adaptor

Index

Numbers

Audit

SAS

Banff

GRI

slide35

Analysis Techniques used

Facilitated Workshops

Timeboxing

May all be used on any type of project where appropriate

Controlled Evolutionary Prototyping

Prioritisation

MoSCoW

smp technical programme management team im smp management teams boards and roles
SMP Technical Programme - Management Team - IM SMP Management Teams, Boards and Roles -

IM Technical Release Manager for SMP Release a.0

IM Technical Release Manager for SMP Release b.0

IM Technical Release Manager for SMP Release c.0

IM Service (Maintenance) Release Manager (TBC)

Operations

Release

Scheduler

Business

Release Mgrs

ONS SMP Programme

Board

Plans, commissions and agrees what the Bus Programme will specifically deliver, ensures it delivers to time, cost and quality and achieves

business benefit

SMP Delivery

Programme Board

Defines “What ONS wants from SMP Programme”

SMP

Programme Director

Caron Walker

IMMT SMP

Rep

IM Architecture

SMP Lead Architect

IM Operations

SMP

Technical Programme Manager

SMP Tech Prog Office

SMP BU

Reps

IM SMP Development Planning

and Control Board (Core)

SMP

Business

Requirements

Manager

SMP Service

(Operations)

Manager

(Chairs

Ops/Service

Management

Board)

SMP Design

Manager

(Chairs

A&D/ TDA Board)

SMP

Construction

Manager

(Chairs

Construction

Board)

SMP

Integration

& Test Manager

(Chairs

E2E IVVT

Management

Board)

SMP

CAT/Trials

Manager

SMP Requirements

Manager

it governance
IT Governance
  • IT is an integral part of the business
  • IT governance is an integral part of corporate governance

CIO

PMO

Business

Finance

Architecture

IT Governance

Process

Standards

Policies

Operations

Planning

Information

Security

Compliance

High Performance IT

Alignment

Efficiency

Agility