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Webinar. Creating Parental accounts. Creating Parental Accounts. Click on the links below to learn more. Introduction: Why create parental accounts? Creating parental accounts in bulk Creating accounts for individuals. Why create parental accounts?.

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Creating Parental accounts

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Creating Parental accounts


Creating Parental Accounts

Click on the links below to learn more

Introduction: Why create parental accounts?

Creating parental accounts in bulk

Creating accounts for individuals

why create parental accounts
Why create parental accounts?

Once parents have their own accounts you can link them to their children. The advantages of including parents in the platform include:

  • Parents can play an active role in their child’s learning
  • School information can be easily communicated.
  • Forums can be used for discussion, queries & feedback
  • Events can be displayed in the calendar
  • You have the option to let parents view their children’s emails
creating parental accounts in bulk
Creating parental accounts in bulk

Step 1: Logging in as a teacher and click on the Administration tool box


Step 2: Next to the pupil accounts folder select [Actions] and then select the on the ‘Export accounts’ button to create a CSV file of all of the pupil accounts.

Step 3: The csv file will look something like the below:


Step 4: Create a new CSV (or using the downloadable Parent Account Creation Spreadsheet – available from the online help guide)

  • Step 5:
  • Complete the first and last names of the parents in the correct column.
  • Leave the username and password fields empty as this will be automatically populated by the learning platform.
  • The role has to be completed with the word ‘Parent’ and the theme ‘Parental’
  • Using the first spreadsheet that was exported from the learning platform, copy and paste the child’s username into the Child1 column for the parent accounts. (This is highlighted on the previous page)
  • Please note – if a parent has more than one child at the school then you can place their second child’s name in the child2 column, third child’s name into the child3 column and so on.
  • Save the spreadsheet as a CSV (Comma Delimited) file.

Step 6: Click on the ‘Import’ button

  • Step 7:
  • Locate the spreadsheet from your computer.
  • Click on the ‘Next’ button and follow the onscreen instructions.

If the numbers do not match – please contact DB Support on 01273 201701

creating individual parental accounts
Creating individual parental accounts

Step 1: Logging in as a teacher and click on the Administration tool box


Step 2: Click on the ‘Create a new parent account’ button located on the right hand side of the screen.

Make sure you select the smiley face on the ‘Parent Accounts’ row.

  • Step 3: Fill in the parents details with:
  • First name
  • Last name
  • The username will automatically be populated .

Step 4: Click on the ‘Suggest a password’ for the learning platform to automatically suggest a 6 letter password.


Linking the parent to their child

Step 1: Click on the ‘Linked Pupils’ tab

Step 2: Pupils with the same name will be presented to you.

Tick the check box to match the pupil to the parent and then click on the ‘Link’ button


Step 3: Confirmation of the link will be presented. Click on the Green arrow pointing to the left on the left hand side.

If you would like any more information then please click on your ‘Need help?’ button on your homepage.

Otherwise please contact our support team on;

Telephone – 01273 201 701

Email –