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1- What Is Electronic Ticketing?

1- What Is Electronic Ticketing?. The electronic ticketing product provides the capability to create flight coupons electronically. All electronic ticketing transactions require the Galileo system and the vendor system. 2- What Is Electronic key product features?.

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1- What Is Electronic Ticketing?

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  1. 1- What Is Electronic Ticketing? The electronic ticketing product provides the capability to create flight coupons electronically. All electronic ticketing transactions require the Galileo system and the vendor system .

  2. 2- What Is Electronic key product features? • Lower distribution/delivery/costs • No ticket on departure (TOD) costs • Reduced ticket printing /printer usage costs. • Ease of issue and reduced key strokes/actions. • Automated refunding of electronic ticketing through BSP.

  3. 3-How Does Electronic Ticketing Work ? • Hardware Requirements Electronic ticketing does require an agent to have a physical ticket printer, in addition agents also require to issue an itinerary to issue electronic tickets. • Software and Operating System Requirements Electronic ticketing is a host document production function and requires no specific software and/or operating system versions but requires terminal command access to the Galileo host .i.e. Focalpoint.

  4. 4-BSP Options Table • Agents may display the BSP options table for their country, which enables them to see activated electronic ticketing carriers and the support documents activated for the market. • Input: CGET33 • ELECTRONIC TICKETING - 033 JO • TKT TYPES • ATB - Y ATB PLAIN PAPER SUPPORT DOCUMENTS - O • OPTAT - N • DOCUMENT TYPES • AUD - N AGT - Y PAX - Y UCF - N EXC - N REF - N • DEFAULT KEY: P-PAPER TKT E-ELECTRONIC TKT • CARRIERS DEFAULT POSACK ELIGIBLE • AC P Y Y • BA P Y Y • CX P Y Y • EK P Y Y • LH P Y Y

  5. 5- Why ET? • The value to Galileo increases because we provide agencies with a more efficient means of issuing tickets. • To save customer money and increase customer service .

  6. 7- What Happens Next? • If the request has passed initial validation from Galileo ,then 1G will allocate ticket numbers and transmit the appropriate massage to the airline’s electronic ticket database to request final approval. • a) The electronic ticketing record will be stored in the validating airline’s database. b) The electronic ticket will be reported as issued. c) Supporting documents, where required will be sent to the default printer .

  7. 8- Requesting An Electronic Ticket • PRWLJI/00 AMMNH N888005 AG 99999992 12APR • 1.1ETICKET/GALILEOJORDAN • 1. BA 1382 J 15MAY LHRMAN HK1 0630 0725 O* • 2. BA 1706 S 18MAY MANFRA HK1 0715 1015 O* • OPERATED BY BA CONNECT • ** FILED FARE DATA EXISTS ** >*FF· • ** VENDOR LOCATOR DATA EXISTS ** >*VL· • ** SERVICE INFORMATION EXISTS ** >*SI· • ** TINS REMARKS EXIST ** >*HTI· • ** ELECTRONIC DATA EXISTS ** >*HTE· • ** CUSTOM CHECK RULES EXIST ** >*RU· • FONE-AMMT*5670666 • TKTG-T*AMM 12APR1244Z 00 AG

  8. 9- How does the HTE looks like? TKT: 125 9900 095874 NAME: ETICKET/GALILEOJORDAN ISSUED: 12APR06 FOP:CASH PSEUDO: 7BQ8 PLATING CARRIER: BA ISO: JO IATA: 99999992 USE CR FLT CLS DATE BRDOFF TIME ST F/B FARE CPN EXCH BA 93 Y 15MAY LHRYYZ 1155 OK Y2 1 NVB15MAY FARE GBP 509.00 TAX 24.800 GB TAX 16.150 UB TAX 39.100 YQ TOTAL JOD 711.250 EQUIV JOD 631.200 LON BA YTO 886.13Y2 NUC886.13END ROE0.574407

  9. 10- Passenger Receipt NAME: ELECTRONIC/AMR ETK ITINERARY/RECEIPT ABC TRAVEL SWI 19MAR05 IATA: 91212343 TICKET NO. 125 1672364109 PLACE OF ISSUE: LONDON MIDDX /GB ISSUED BY: BRITISH AIRWAYS 125 FARE TAX TAX TOTAL GBP256.00 10.00GB 5.00XT 271.00 FORM OF PAYMENT: CASH LON BA(EH)EDI R208.81C BA(EH)LON R208.81C NUC 417.62 END ROE00.6129

  10. 11- Key ET concept • Electronic document number is sent via a special information SI. element TKNE to all carriers in the itinerary. • Linked to BF, just like requesting special service requirement.

  11. 12- Electronic Ticketing Interline Agreements • Electronic ticketing uses an interline agreement table, providing full flexibility with on-line table updates of interline electronic ticketing carrier agreements to enable airlines to accept flight segments for other carriers with whom they have an electronic ticketing interline agreement to be issued electronically.

  12. 13- Electronic Ticketing Interline Agreement- • Display by validating carrier • Input : DT/IAT/DISYY • DT Transaction identifier • / Mandatory separator • IAT Interline agreement table • / Mandatory separator • DIS Display command • YY Validating carrier code

  13. 14- Electronic Ticketing Interline Agreement- • GALILEO INTERLINE ELECTRONIC TICKETING TABLE • VALIDATING VENDOR - AA LAST UPDATE: 31MAR06 BY 0E03B4 • INDICATORS: Y- AA NOT MANDATORY • BA

  14. 15- Electronic Ticketing Main Processes Information Flows

  15. 16- Electronic Ticketing Revalidation • Input: TKRETS1/TN1251672364097/C1 • TKRET :Electronic ticket revalidation function identifier. • S1 :Booking file segment indicator and number. • / :Mandatory separator. • TN: Ticket number indicator. • 1251672364097: Ticket number including airline numeric code. • C1: Coupon indicator and number.

  16. 17- Electronic Ticket Exchange • Amend flight in the original booking file or create a new booking file as necessary. • Obtain and file a fare for the revised itinerary in the normal way. (Ensure that only new taxes required with regard to exchange ticketing are included). End and retrieve the booking file . • Display the electronic ticket record in another window in order to record its details in the exchange fill-in-format. • Request the exchange fill-in format by using the normal FEX modifier, but adding the ticket number to the input. To exchange the ticket for an electronic one, ensure the ET modifier is also used. To exchange the ticket for a paper ticket, omit the ET modifier . • Input: TKPFEX125960507022/ET

  17. 18- Displaying Electronic Ticket Records (with no booking file) • By Ticket Number *TE/1259900095875 • By airline code/date/name *TE/BA/15MAY06LHRFRA-ETICKET • By airline code/date/mileage number *TE/BA/17JUN98FF00016050 • By airline code/date/credit card number/name *TE/BA/16JAN95cc95701234567890-eticket • By airline code/date/phone number/name *TE/BA/20JUN93P01793888945-KURDI

  18. 19- Electronic Ticketing Automated Refunds • For airlines that support automated refund functionality, partial or complete refunds may be made. • Refunds are only permitted by the original issuing agent. • Input: TRNE12596050720164/09may05 -TRNE: Electronic ticket refund identifier. -1259605720164: Ticket number including airline’s 3 -digit code and check digit. -09may05: date of ticket issue (if no year is included the system assumes the current year).

  19. 20- ET Is Our Business Today Presentation By Maysoon Bashir Sado Galileo Jordan 25/04/2006

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