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Forging the Future: Design Principles in Organizational Evolution

Embark on a journey through Hamilton County ESC's history and evolution over 12 years, showcasing four distinct organizational designs based on common design principles. Explore the shift from a service-based to a blended business model, facing challenges such as rapid adaptation, infrastructure development, and the creation of differentiated service models. Linking strategy to design, the new HCESC promises innovation and transformation as it navigates the complexities of the ever-evolving business landscape.

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Forging the Future: Design Principles in Organizational Evolution

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  1. Hamilton county esc forging the future

  2. Our History with design • Twelve years of experience • Four distinctly different organizational designs • Countless approximations • All based on common principles of design …

  3. CONTEXT FUNCTION STRUCTURE PROCESS

  4. 2001

  5. 2005

  6. 2009

  7. 2011

  8. Linking strategy to design

  9. The new hcesc …

  10. From … To… Predominantly Service-Based Business Model Blended Business Model SHIFT Products AND Services

  11. Facing our challenges • The need for rapid shift to maintain competitive edge • The need for new infrastructure for product business model • Research and Development • Production • Packaging • Customer Order and Inventory Management • Shipping and Handling • The need to develop differentiated service business models • Delivery Channels • Pricing Models

  12. WE KNOW WHAT WE KNOW WE KNOW WHAT WE DON’T KNOW WE DON’T KNOW WHAT WE KNOW WE DON’T KNOW WHAT WE DON’T KNOW

  13. THE NEXT APPROXIMATION

  14. The new hcesc …

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