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You as the Supervisor and Coach

You as the Supervisor and Coach. Module 2 National Guard Technician Personnel Management Course. Supervision

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You as the Supervisor and Coach

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  1. You as the Supervisor and Coach Module 2 National Guard Technician Personnel Management Course

  2. Supervision Meeting the needs of your customers by getting the technical work of the unit done on time, with resources available, in a way that meets or exceeds standards...by coaching others rather than doing it yourself.

  3. Getting Started • - Overcome initial anxieties. • - Learn the ropes. • Establishing Authority • - Dealing with friends and peers you now supervise.

  4. Identify Priorities • - Be available and visible • - Identify employee abilities • 4.Communication • - Become a good observer • - Know the difference between orders, requests, and suggestions • - Document your day

  5. Employee Concerns • - Build trust with your employees • - Learn to say “no” • - Resolve squabbles • How To Work With Others • - Working with your supervisor • - Working with your peers • - Accepting responsibilities for your group

  6. Mistakes to Avoid • - Getting Angry • - Appearing to Play Favorites • - Other mistakes • 8.Supervisory Success • - Establish a daily routine • - Lead by example • - Deal with problems immediately • - Be firm but fair • - Ask for help when you need it

  7. QUESTIONS????

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