Nucraft History

2. Nucraft History

3. Conference Rooms Training Centers Casegoods Reception Stations Occasional Tables and Benches Nucraft Products

4. Saber & Mural

5. Tavola

6. Saber Training Building on the successful introduction of the Saber Conference Collection, the Saber Training Table offers several attributes: contemporary design, ease of reconfiguration, accommodation of varied technology-driven requirements, environmental sensitivity, and competitive pricing. By combining aesthetics with high functionality, Saber Training Tables are positioned to satisfy a myriad of applications and environments.Building on the successful introduction of the Saber Conference Collection, the Saber Training Table offers several attributes: contemporary design, ease of reconfiguration, accommodation of varied technology-driven requirements, environmental sensitivity, and competitive pricing. By combining aesthetics with high functionality, Saber Training Tables are positioned to satisfy a myriad of applications and environments.

7. Tiro Tiro is a beautifully crafted line of occasional tables, consoles, and benches that utilizes a mix of wood finishes and painted accents unified by a continuous metal frame. Its broad aesthetic appeal and versatility make Tiro the perfect collection for any lounge environment. Tiro is a beautifully crafted line of occasional tables, consoles, and benches that utilizes a mix of wood finishes and painted accents unified by a continuous metal frame. Its broad aesthetic appeal and versatility make Tiro the perfect collection for any lounge environment.

8. Moment

9. Aerial Aerial casegoods reflect masterful contemporary design and ingenious engineering, in a product line that offers innovative technology accommodation. Highly functional and eminently scalable, Aerial provides tremendous value for today's complex and diverse work environments. Aerial casegoods reflect masterful contemporary design and ingenious engineering, in a product line that offers innovative technology accommodation. Highly functional and eminently scalable, Aerial provides tremendous value for today's complex and diverse work environments.

10. Origin

11. Neos

12. Envision

13. Our Lean Journey 2001 � Incredible Quality Program Established the company Cost of Quality measurement Focus on Scrap & Rework and Customer Complaints Every team (including the office) met on a regular basis to discuss quality Teams met with other teams through IQ Talks Teams met with management every month to report on their improvements

14. Our Lean Journey Incredible Quality Program Successes Raised quality awareness Introduced scrap and rework system Good start to a Lean transformation Issues Not enough supervisory buy-in Not enough team measurement

15. Our Lean Journey 2005 � Program renamed Continuous Improvement Program Focus was expanded to include Lean principles Quality Scrap & Rework and Customer Issues Process Efficiency Productivity Customer satisfaction Primarily implemented in the plant along with two office teams Utilized a consultant to get the program moving Jerry Bradley � former Director of Continuous Improvement at Irwin Seating

16. Our Lean Journey 2005 �Continuous Improvement Program Structure Very event focused 5S Setup Reduction Successes Great 5S improvements Trained all associates in basic Lean concepts Issues Difficult to sustain Teams did not continue to improve

17. Our Lean Journey 2006 � CI Project System started Teams brainstormed ideas within their control to improve their areas Teams completed projects Projects were given a score of 1-3 points based on the impact of the project by the CI Council Teams were given a goal of 15 points the first year Scores were included on the annual evaluations

18. Our Lean Journey 2006 � CI Program Successes Still incorporated events Almost all teams achieved their goal Began employee buy-in process Supervisor buy-in Issues Did not get complete buy-in from all associates Not enough range of scores Not a lot of cross-functional projects

19. Our Lean Journey 2007-2009 � Office CI Program fully implemented Continued to develop buy-in from associates Rewards and recognition programs Expanded point system Encouraged cross-functional teams All teams at Nucraft involved in continuous improvement

20. Key CI Events up through 2008 Office Order Entry Process Marketing Literature Quote Speed Measurements Specials Engineering Flow Solid Surface Tables Plant Machine Room Cycle Time Reduction Finish Room Value Stream Map Lumber and Core Kanban Packaging Casegoods Plant Layout

21. CI Teams All associates are divided into functional teams i.e. Finish, Marketing, Customer Service Team sizes range from 4 to 15 people depending on the area Teams work across shifts Teams often work with other teams to complete projects

22. CI Projects Teams brainstorm and select projects to improve their areas All projects are given a score of 1-5 Points based on impact and cost savings/avoidance Point Guideline list so teams have an idea what how their project will be scored Tried to use a calculator but it was unreliable due to lack of data and other intangibles Points can be shared across teams for cross-functional projects

23. CI Projects

24. Recognition Weekly Excellent CI Project � A project that exemplifies what CI should be at Nucraft Quarterly Awesome CI Project � An excellent CI Project that that is the best project of the quarter Separate project is chosen for the Plant and Office

25. CI Goals Every team has a points goal to reach for the year. This becomes 10% of their annual evaluation. There are 3 acceptable levels Silver - 5 points per person Gold � 6 points per person Platinum � 7 points per person

26. Rewards Teams are rewarded throughout the year based on their project quality and point achievement

27. CI Program Management Office and Plant programs are directed by CI Council�s Plant CI Council VP of Operations, Manufacturing Manager, Facilities Manager, CI Leader Office CI Council President, VP of Information Systems, HR Manager, Controller, Materials Manager, CI Leader Every team reports to their respective council on a regular basis about their projects

28. CI Track Home-grown database to keep track of teams and their progress Contains project and event information Provides measurements so teams know their current point standing Makes projects very easy to review and score

29. CI Events Anyone can suggest a CI Event CI Events are chosen by the respective CI Councils All events are assigned a facilitator Event teams meet to brainstorm, discuss problems, and assign action items Meetings could be focused over a few days or spread out over a couple months Events are often broken into projects for the teams to complete

30. CI Events Current Office CI Events Costing Speed � Quote Team Solid Surfaces � Many departments Shipping Tracking � Materials/IS Current Plant Events Casegood Flow � Clean and Setup Glass Handling � Receiving, Pack, and Setup Veneer Yield � Panel Plant

31. Reporting Results Weekly CI Publication with excellent projects and point standings Team boards in the plant to show measurements Monthly report to management on progress and achievements

32. Reporting Results

33. Improving CI The CI Councils meet every fall and review the CI programs. Evaluate what went well and what did not Evaluate point goals for teams Expectations have been raised every year for the past 3 years Review rewards and adjust as necessary Brainstorm new ways of promoting the program Conduct audits as required

34. Office Continuous Improvement

35. Plant Continuous Improvement

36. Program Progress

37. 2008 Results

38. 2009 CI Program Progress

39. Any Questions Thank You