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Explore the Aer Lingus Cancellation Policy, including fare-specific rules for Saver, Advantage, and Business classes. Learn how to get refunds, vouchers, or rebook flightsu2014plus options for compassionate cancellations due to bereavement. Understand your rights if Aer Lingus cancels your flight and use the "Manage Trip" tool for changes. For help, call 1-877-271-4004 or visit myflightpolicy.com for detailed policy guidance and updates.
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Aer Lingus Cancellation Policy Understanding your options for changing or canceling your Aer Lingus flight.
Cancellation Rules by Fare Type Saver, Smart, Plus Advantage, AerSpace, Flex Business Fares Generally non-refundable, except for the 24-hour rule for US/Canada/Caribbean bookings. An administration fee of €12-20 typically applies to cancellations outside this window. Eligible for a full refund or voucher if cancelled at least 2 hours before departure. These fares also benefit from no change fees, and associated seat and baggage fees are refundable. Offer a voucher refund up to 2 hours before departure, or a cash refund with a 15% deduction. Business Flex fares provide a full cash refund without any deduction. Changes to any fare type may incur additional fees and fare differences based on the specific fare conditions.
Special Cases: Bereavement and Illness Aer Lingus provides compassionate consideration for cancellations due to unforeseen circumstances, ensuring flexibility during difficult times. • Full refund or voucher available if cancelling due to the death of an immediate family member or traveling companion. • Immediate family is broadly defined, including spouse, children, parents, siblings, in-laws, nieces/nephews, and aunts/uncles. • A death certificate must be provided before departure for refund processing. • Flight changes due to bereavement are handled directly via customer service for personalized assistance.
Options After Aer Lingus Flight Cancellation If Aer Lingus cancels your flight, several options are available to ensure your travel plans are minimally disrupted. Rebook Manage Trip Rebooking on the next available flight, subject to seat availability. Change your flight conveniently via the 'Manage Trip' section online. Fare differences may apply. Refund/Voucher Airport Assistance Request a travel voucher or cash refund if you meet the eligibility criteria. Assistance is available at the airport for connecting flights or in-transit passengers requiring support. Compensation and assistance for disrupted flights are governed by EU Regulation 261/2004, where applicable, providing additional passenger rights.
Summary & Key Takeaways Flexibility Varies: Cancellation flexibility depends heavily on your specific fare type and the timing of your cancellation request. 24-Hour Rule: A full refund is available within 24 hours of booking for US/Canada/Caribbean flights, provided cancellation is at least 7 days before departure. Compassionate Refunds: Aer Lingus offers compassionate refunds for bereavement cases, requiring appropriate documentation. Airline Cancellations: If Aer Lingus cancels your flight, you have multiple options: rebooking, requesting a refund, or opting for a travel voucher. Always Check & Use Tools: Always review your fare conditions thoroughly, and utilize the 'Manage Trip' online tool for efficient changes or cancellations.
Get Support & Learn More Phone Support Online Resources For immediate assistance with flight cancellations, changes, or general inquiries, our dedicated support line is available to help. Visit our comprehensive online policy page for detailed information on Aer Lingus cancellation rules, eligibility, and procedures. +1-877-271-4004 myflightpolicy.com