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26 ways (and a few more) to Engage your Volunteer Spirit!

26 ways (and a few more) to Engage your Volunteer Spirit!. Kathy Moe, CAVS Director of Volunteer and Guest Services UnityPoint Health Fort Dodge, IA. Engage your Volunteer Spirit!!!. What’s the new lingo? PX. Engage your Volunteer Spirit!!!. WHY?

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26 ways (and a few more) to Engage your Volunteer Spirit!

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  1. 26 ways (and a few more) to Engage your Volunteer Spirit! Kathy Moe, CAVS Director of Volunteer and Guest Services UnityPoint Health Fort Dodge, IA

  2. Engage your Volunteer Spirit!!! What’s the new lingo? PX

  3. Engage your Volunteer Spirit!!! WHY? Why do patients expect so much? Why do we have to respond? What’s changed?

  4. Healthcare quality is in the public domain for most settings of care!

  5. Engage your Volunteer Spirit!!! Everybody has a WHAT on their head?!!

  6. ENGAGE your Volunteer Spirit!!! I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou

  7. ENGAGE your Volunteer Spirit!!! Good , GREAT news… VOLUNTEERS are pretty much the solution to everything!

  8. ENGAGE your Volunteer Spirit!!! Hello Halo & its cousin the Halo Hypothesis

  9. ENGAGE your Volunteer Spirit!!! “No problem” IS A problem!

  10. Engage your Volunteer Spirit!!! 10 Ways to Make a BIG Difference! • Make the “No Point Policy” a ritual • Adopt AIDET • Manage UP! • Thank them for choosing us • Focus on ‘5 in 10’ • Employ the ‘No PASS’ • Practice WAIT • “I have the time.” • “It’s my pleasure.” • “What’s one thing?”

  11. 26 ways to ENGAGE your Volunteer Spirit!!! The A, B, C’s of Engagement Affirmation &Appreciation Beon ourBestBehavior Court ourCustomers Don’tDominate

  12. 26 Ways to Engage your Volunteer Spirit!!! The A, B, C’s of Engagement ExcelinExpedience FosteraFollowing & FrequentlyFindandFeature theFabulous GlowaboutourGoodness Honor theHalo Hypothesis

  13. 26 ways to engage your Volunteer Spirit!!! The A, B, C’s of Engagement Identify the Incredible, Industrious, Impressive & the Indifferent, InsecureandIndelicate

  14. 26 ways to enagage your Volunteer Spirit!!! The A, B, C’s of Engagement JustbeJoyful & Jot it Down Kindle Knowledge Leadthem Lovingly to their Location Managethe Moment

  15. 26 ways to engage your Volunteer Spirit!!! The A, B, C’s of Engagement NeverNeglectaName Operate as anOwner PracticePerception QuitQuacking

  16. 26 ways to engage your Volunteer Spirit!!! The A, B, C’s of Engagement Rounding Reaps Rewards See, Stop & Serve - Snakes Stink! Take ‘emTalking UnderstandUtility

  17. 26 ways to engage your Volunteer Spirit!!! The A, B, C’s of Engagement beVeryVisible beWilling toW.A.I.T. don’tYearn for Yesterday be Zealous!

  18. Engage your Volunteer Spirit!!! You are AWESOME! Now you will be 26X MORE awesome!!! Presented by: Kathy Moe, CAVS Director of Volunteer & Guest Services UnityPoint Health Fort Dodge, IA kathy.moe@unitypoint.org

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