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Integration & Practice

INSERT AGENCY LOGO. Integration & Practice. ICAT: Integrating Communications, Assessment, and Tactics. Integration and Practice. Critical Decision-Making Model. Integration and Practice. Critical Decision-Making Model. Benefits Better and safer decisions up front

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Integration & Practice

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  1. INSERT AGENCYLOGO Integration & Practice ICAT: Integrating Communications, Assessment, and Tactics

  2. Integration andPractice Critical Decision-Making Model

  3. Integration andPractice Critical Decision-Making Model Benefits • Better and safer decisions up front • Better explanation of those decisions after the fact

  4. Integration andPractice Crisis Recognition and Response Key Takeaways • Recognizing someone in crisis helps shape your response • Your role is not to diagnose and treat – it’s to understand and begin to defuse • Bring balance to the Emotional-Rational Thinking Scale • Stabilizing/safely maintaining the scene until specialists arrive is a victory

  5. Integration andPractice Tactical Communications Key Takeaways • Active listening • 80-20 rule • Listen to understand, not respond • Demonstrate you are listening • Show empathy and respect

  6. Integration andPractice Tactical Communications Key Takeaways • Non-verbal communications • Body language • Eye contact • Open-handed gestures • Tone of voice

  7. Integration andPractice Tactical Communications Key Takeaways • Verbal communications • Team concept • Clear, single questions/commands • Ask open-ended questions • Provide options • Emotional Contagion

  8. Integration andPractice Operational Safety Tactics Key Takeaways • Pre-response • Collect information • Slow down (“tactical pause”) • Develop a working strategy • Prepare and manage yourself

  9. Integration andPractice Operational Safety Tactics Key Takeaways • Response • Teamwork • Distance + Cover = Time • Tactical positioning/repositioning • Put yourself in a winnable situation

  10. Integration andPractice Operational Safety Tactics Key Takeaways • Post-Response • After-Action Reviews • Not grading past success or failure • Improving future performance

  11. Integration andPractice Shenandoah County, VA Man-with-a-Knife Incident: Dec. 14, 2015

  12. Integration andPractice • Thoughts? • Questions? • Observations?

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