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Marshall Motor Holdings AGM Presentation Daksh Gupta Chief Executive

Marshall Motor Holdings AGM Presentation Daksh Gupta Chief Executive. Marshall Motor Holdings Briefing Slides – October 2013. Marshall Motor Group. £950m annual turnover Top 10 Dealer Group in UK 2 nd largest privately owned dealer group 70 franchised dealer businesses, plus

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Marshall Motor Holdings AGM Presentation Daksh Gupta Chief Executive

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  1. Marshall Motor Holdings AGM Presentation Daksh Gupta Chief Executive Marshall Motor Holdings Briefing Slides – October 2013

  2. Marshall Motor Group • £950m annual turnover • Top 10 Dealer Group in UK • 2nd largest privately owned dealer group • 70 franchised dealer businesses, plus • 6 accident repair centres • 2filling stations • 22 manufacturer brands • 50,000+ new and used vehicle sales • 500,000 vehicles serviced or repaired • 2,300 colleagues • Dealer Group of the Year – 2010 & 2011

  3. Marshall Leasing • 30m annual turnover • Offices in Huntingdon • 6,500 cars on fleet • 5,500 on Contract Hire • 1,000 on Fleet Management • 35 colleagues • Incorporates the former Gates Contract Hire business

  4. Strategic Vision To be the UK’s Premier automotive retail and leasing group as recognised by our Colleagues, Customers, Business Partners& Shareholders. To achieve our vision we will create a customer centric culture, as well as operate as world class retailers who deliver retailing excellence and are regarded as an employment destination

  5. 4 Key Operational Levers • Delivering an extra-ordinary experience to our customers at every opportunity, thereby ensuring outstanding customer satisfaction • Demonstrating retailing excellence in everything we do, internally and externally, by consistently adopting robust processes • Building strong relationships with our brand partners and key suppliers • Being a great place to work for our colleagues

  6. 2013

  7. Marshall Motor Group

  8. FranchisePortfolio

  9. This is Marshall We are one team of valued individuals, who are proud of what we do We always aim to represent our brand partners in the best light We will always act in spirit of partnershipand conduct ourselves in a professionaland robust manner We are wedded to the delivery of outstanding customerexperiencesevery time We demand and reward high performance We are passionate about retailing excellence We are competitive, play to win and don’t accept second best We are commercial and will embrace all sound business opportunities and always aim to think outside of the box We will conduct ourselves in an appropriate and professionalmanner with the highest levels of honesty and integrity We have a fun, open and transparent culture

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