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Skills for Success

26. Skills for Success. Objectives. Explain how the career clusters connect school preparation to career success. Explain why word choice is important. Assess how nonverbal communication affects communication. Identify ways communication skills impact career success. continued.

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Skills for Success

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  1. 26 Skills for Success

  2. Objectives • Explain how the career clusters connect school preparation to career success. • Explain why word choice is important. • Assess how nonverbal communication affects communication. • Identify ways communication skills impact career success. continued

  3. Objectives • Describe actions to take in a job search. • Describe traits, skills, and actions that help you keep a job. • List actions to take to advance in your career. • Evaluate the impact of multiple roles on your life.

  4. Career Choices • Career clusters are 16 groups of occupational and career specialties • Each cluster includes several career pathways • The occupations within each career pathway require similar knowledge and skills • Occupations in each pathway range from entry-level to advanced positions

  5. The Career Clusters • The hospitality and tourism cluster includes four career pathways: • restaurants and food/beverage services • lodging • travel and tourism • recreation, amusements, and attractions

  6. Communication • Communication is the transmission of information and feelings from one person to another • Good communication skills • enable you to work well with others, including customers and coworkers • are part of interpersonal skills

  7. Verbal Communication • Verbal communication uses words and has two aspects: language and word choice • Language • Standard English is the language of business communication • Knowing an additional language is beneficial • Word choice determines the effect you have on others

  8. Nonverbal Communication • Nonverbal communication is communication without words • Nonverbal communication includes • body language (facial expression, posture, hand gestures, tone of voice) • color and design (in written and media communication)

  9. Additional Communication Skills • Communication skills include • listening and speaking • conflict resolution and negotiation • reading and writing • arithmetic and mathematics • electronic communication • These skills have both verbal and nonverbal aspects

  10. Job Search Skills • Three key job search skills are • finding job leads • completing an application • interviewing

  11. Job Leads • A job lead is information that leads you to a job opening • Common sources of job leads include • the Internet • want ads in newspapers • networking • visiting businesses

  12. Application • Complete the job application form thoroughly, neatly, and honestly • Be prepared to supply references • If requested, submit a résumé • A résumé should be accompanied by a cover letter

  13. Interview • Prepare for the interview by practicing answering commonly asked questions • Dress appropriately • Write a thank-you letter afterwards

  14. Succeeding on the Job • To be successful, you must know how to do your job and you must do it properly • Other important factors include • attitude • grooming • health • work habits • business etiquette

  15. Attitude • Attitude is the way you look at the world and how you respond to things that happen • Components of a positive attitude include • friendliness • self-motivation • initiative • cooperation • adaptability

  16. Grooming • Clothing should be clean, neat, and appropriate to the job • Shoes should be comfortable to wear and professional in appearance • Good personal hygiene is important • Hair and nails should be clean and well groomed

  17. Health • Follow these practices to stay healthy: • Get adequate sleep • Get plenty of physical activity • Eat a balanced diet • Avoid health risks, such as drug abuse • Maintain mental health

  18. Work Habits • Good work habits include • being on time • being at work every day • calling your supervisor right away if you must miss work • completing all work in a timely way • keeping your work area neat and organized • being accurate • reporting mistakes to your supervisor right away • avoiding making personal calls from work

  19. Business Etiquette • Etiquette is proper behavior in social situations • Business etiquette is proper behavior for business situations • Practicing correct business etiquette is important for giving good customer service and for moving ahead in a career

  20. Actions for Advancement • Improve your job skills through continuing education • Develop leadership skills • Participate in a professional association • If changing jobs, do so with integrity and professional courtesy • Giving notice at least two weeks before leaving a job is acceptable

  21. Balancing Multiple Roles • A role is a set of responsibilities and expectations that go with an aspect of your life • One of life’s challenges is to balance the many roles that you have • When making a career decision, consider how your decision will affect the roles you have or plan to have

  22. Chapter 26 Review • A career _____ includes occupations that require similar knowledge and skills. • pathway • What are the two aspects of verbal communication? • language and word choice continued

  23. Chapter 26 Review • Body language is a type of _____ communication. • nonverbal • Name at least three sources of job leads. • the Internet, want ads in newspapers, networking, visiting businesses continued

  24. Chapter 26 Review • In addition to a positive attitude, good work habits, and correct business etiquette, success on the job requires good _____ and _____. • grooming, health • True or False? When leaving a job, you should do so quickly, before your employer hears about your plans. • False; you should always give notice.

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