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Welcome to RIMS 2009 Annual Conference & Exhibition

Welcome to RIMS 2009 Annual Conference & Exhibition. Familiarize yourself with the Emergency Exits Silence Cell Phone/Blackberry

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Welcome to RIMS 2009 Annual Conference & Exhibition

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  1. Welcome to RIMS 2009 Annual Conference & Exhibition • Familiarize yourself with the Emergency Exits • Silence Cell Phone/Blackberry • Your Feedback is very important to RIMS and to the Speaker(s). Please complete the session evaluation form and return to the door Monitor. (For (IND) industry sessions, please give the completed form to the moderator of the session.) • Here’s to a greener meeting! To support RIMS Green Initiative, there are no printed handouts. Visit www.RIMS.org/Handouts to download available handouts. Printing on Demand stations are available in Lobby A of the Orange County Convention Center, as well as in RIMS cyber stations located in booths #431 and #1759 in the Exhibit Hall.

  2. RIMS 2009 Session: LCT202 Interlinking Safety and Leadership: Tips and Training Presented by: Jane Downey, M.Ed, ARM, Clarity Concepts Debra Rodgers, ARM, Vice President, ARAMARK Dennis Swindell, National Risk Control, Travelers Mark Dunwoody PE, CSP, CIH, Assistant Director Aon Global Risk Consulting

  3. What is Leadership? • Ability to inspire others • Success earned, not deserved • Seeing beyond the present • Having the passion to get there • Maintaining an entrepreneurial spirit • Having a vision Comments from leaders of Dell, Starbucks and Microsoft (Nasdaq commercial)

  4. Clarity Concepts: Principles of Effective Leadership 1. Visioning and Clarity of Focus *Clear Picture of the Future 2. Matching project priorities to Vision *Clear structure to support goals 3. Emotional Intelligence *Understand your flight/fight response as well as your employees & customers

  5. Clarity Concepts: Principles of Effective Leadership 4. Communication Skills *Active Listening 5. Managing Risk and Fear *Control outcomes while taking risk 6. Strength to make Decisions *Be willing to handle conflict 7. Motivational and Coaching Skills *Be approachable and supportive

  6. Clarity Concepts: Principles of Effective Leadership 8. Team Management Skills including Facilitation *Focus on both Task and Process 9. Matching Leadership with Team Styles *Understand the structure need by group 10. Ability to Enable Team Processes *Focus on the long-term growth and development of your employees and teams: It requires patience!

  7. Effective Safety Programs Heinrich’s Domino Theory (Insert photo) Loss Prevention Loss Reduction Disrupting the Chain of Events

  8. Leadership and Success Airbus and the New A 380 Jumbo Jet: Goal was to “Reinvent Air Travel”: 1/5th less fuel, use of Plastics, More aisle room and capacity Result: Over $6 billion from original $12 Billion budget Needs Reinforced Runways-JFK had to spend $100 million and first landing barely cleared trees. Massive Wake Turbulence may require increase in spacing of aircraft

  9. What's Gone Wrong: The A380 Critics say that the European Aeronautic Defence and Space Co. (EADS), the four-country consortium that controls Airbus, serves too many masters. On the one hand, EADS is shielded from the costs of bad business decisions: Some experts estimate that in the past 30 years European Union taxpayers have shelled out $15 billion to cover cost overruns. On the other, the company is vulnerable to political pressures, which sometimes seem to call for bold technological statements. In the 1960s, another European consortium relied on massive subsidies to produce the Concorde, a supersonic aircraft at once technologically adventurous and economically disastrous. It was retired in 2003.

  10. Exxon Valdez: Accountability • Captain had history of alcohol problems; ultimately arrested • Ordered first mate to change course, left bridge and the largest ship in the Prince William sound hit a reef • Exxon senior management long criticized for not visiting Alaska or communicating well with press immediately following the event • Confusion over which agency responsible for cleanup • Original efforts worsened problem • 11,000 workers and 1.9 Billion in clean up costs • Litigation costs and Compensatory Awards: • Award of $ 5 Billion in punitives reduced to $500 million in 2008 • Oil still leaking into sound

  11. Schott North America • Project Zero-Zero Tolerance for Accidents • Plant Central Safety Committee • Ties to Quality Process • Management review of Losses • Corporate Review of Accidents-Tied to Worldwide EHS iniative • Internal Audits worldwide • Claims Management Process • Goals tied to Management by Objectives system which affects bonuses • Travelers Safety View-Employee Perception Surveys • Result: Losses at 50% of glass industry, Overall Workers Compensation Costs reduced more than ½.

  12. Quotes for Experiential Process • “Change is the law of life. Those who look only to the past or the present are certain to miss the future.” John F. Kennedy • “Quality means doing it right when no one else is looking”. Henry Ford • “Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen well-timed, sincere words of praise. They’re absolutely free and worth a fortune” Sam Walton • “Individual commitment to a group effort-that is what makes a team work, a company work, a society work, a civilization work.” Vince Lombardi

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