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Area 2: Waterloo Evan Klenk Service Area Manager. Revenue Maximization Team Ken Tigges. Area 3: Dubuque Gary Lippe Service Area Manager. Bureau of Budget and Accounting Martin Frederickson, Bureau Chief. Area 4: Ames Ken Riedel Service Area Manager.

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state of iowa department of human services

Area 2: Waterloo

Evan Klenk

Service Area Manager

Revenue Maximization Team

Ken Tigges

Area 3: Dubuque

Gary Lippe

Service Area Manager

Bureau of Budget and Accounting

Martin Frederickson,

Bureau Chief

Area 4: Ames

Ken Riedel

Service Area Manager

Bureau of Purchasing, Payments & Receipts

Jeanette Wiig,

Bureau Chief

Area 5: Council Bluffs

Tom Bouska

Service Area Manager

Area 6: Des Moines

Wendy Rickman

Service Area Manager

Area 7: Cedar Rapids

Marc Baty

Service Area Manager

Area 8: Davenport

Denise Gonzales

Service Area Manager

Governor

Thomas J. Vilsack

State of Iowa Department of Human Services

Council on

Human Services

Legislative Liaison

Alisa Morris

Director

Kevin W. Concannon

Governor’s

Developmental

Disabilities Council

Communication Office

Roger Munns

Legal Services

Executive Support

Deputy Director

Policy Office

Vacant

Deputy Director

Field Operations

Sally Titus

Policy Analysis Team

Nancy Freudenberg

Mary Ellen Imlau

Team Leaders

Field Operations

Support Unit

Jim Krogman, Manager

Division of

Fiscal Management

Jan Clausen

Chief Financial Officer

Division of

Data Management

Steve Mosena

Chief Information

Officer

Division of

Results Based Accountability

William Gardam

Division Administrator

Field Service Areas

Facilities

Division of Child

Support Recovery,

Case Management and Refugee Services

Jeanne Nesbit

Division Administrator

Division of

Financial, Health and Work Supports

Ann Wiebers

Division Administrator

Division of Behavioral, Developmental and

Protective Services for

Families, Adults and Children

Mary Nelson

Division Administrator

Division of Medical

Services

Eugene Gessow

Division Administrator

Cherokee MHI

Dr. Tom Deiker

Superintendent

Area 1: Sioux City

Pat Penning

Service Area Manager

Bureau of Quality Improvement

Jeff Terrell,

Bureau Chief

Bureau of Long

Term Care

Eileen Creager,

Bureau Chief

Clarinda MHI

Mark Lund

Superintendent

Bureau of Collections

Carol Eaton,

Bureau Chief

IT Project Mgmt Office

Joe Finnegan

(EBT, COMIS, MMIS,

Data Warehouse)

Bureau of Financial Support Programs

Carol Stratemeyer

Bureau Chief

Bureau of Protective Services

Vern Armstrong,

Bureau Chief

Eldora State Training School

Al Jensen

Superintendent

Bureau of Case Management

Diane Diamond,

Bureau Chief

Bureau of Managed Care and Clinical Services

Dennis Janssen,

Bureau Chief

Bureau of Research Analysis and Performance Management

Vacant

Bureau Chief

Bureau of Community Services

Jim Overland,

Bureau Chief

Bureau of Health Insurance

Anita Smith,

Bureau Chief

Bureau of Child Welfare Systems

Joe Finnegan,

Bureau Chief

Glenwood Resource Center

Tom Hoogestraat,

Superintendent

Bureau of Refugee Services

Wayne Johnson,

Bureau Chief

Services Policy and Practice Team

Bureau of

Employee Services

Vacant,

Bureau Chief

Bureau of Network Support

Cathy McLuen,

Bureau Chief

Independence MHI

Dr. Bhasker Dave

Superintendent

Bureau of Purchased Services

Jon Wetlaufer

Bureau Chief

Unit of Quality Control

Jerry Bugge, QC Supervisor

Sandy Toneff, QC Monitor

Monty Keller, QC Supervisor

Mt. Pleasant MHI

Charlie Higgins

Interim Superintendent

Bureau of I.M. Systems

Tom Huisman,

Bureau Chief

Bureau of Collection Services

Tim Criner,

Bureau Chief

Toledo Juvenile Home

Deb Hanus

Superintendent

Bureau of Medical Systems & Data Warehousing

Randy Clemenson,

Bureau Chief

Bureau of Child Support Systems

Tish Eakle,

Bureau Chief

Woodward Resource Center

Dr. Michael Davis

Superintendent

Civil Commitment Unit for Sexual Offenders

Dr. Jason Smith

Administrator

Division of Results Based Accountability