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www.uoguelph.ca. Website Usability Test. Mitchell B. Sharpe Kaitlyn M. Brown Michael A. Kryski. Course Information: COMS 363 PowerPoint Presentation Marking Group 5. Agenda. Site Background Research Methodology Findings Problem areas Recommendations Recap. Site Background.

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website usability test

www.uoguelph.ca

Website Usability Test

Mitchell B. Sharpe

Kaitlyn M. Brown

Michael A. Kryski

Course Information:

COMS 363 PowerPoint Presentation

Marking Group 5

agenda

Agenda

Site Background

Research Methodology

Findings

Problem areas

Recommendations

Recap

site background

Site Background

Type of website:

University website

Roles of the website:

Provide information for future students and visitors

Familiarize students with the university

Act as a selling tool for enrollment

research methodology

Research Methodology

Qualitative approach

Participants were asked to find a list of information

Participants gave specific feedback on:

Ease of navigation

Location of Information

Aesthetics/functionality of site

findings

Uniform Formatting

Findings

Section with in-text links

Section with listed links

findings cont d

Navigation Tree

Findings (cont’d)

Shows page location

Shows alternate paths

Allows for information specific to user

Admissions Requirements

findings cont d1

Application Guide

Findings (cont’d)

OUAC website is difficult to navigate

Implement a step-by-step guide for application

Easier application = more applicants

recap

Recap

Problems:

Inconsistency between child web pages

Getting lost in multi-step processes

Difficult application process

Suggestions:

Implement uniform formatting

Utilize side bar navigation tree consistently

Implement step-by-step application guide

references

Graves, H., & Graves, R. (2007). A strategic guide to technical communication. Peterborough ON: Broadview Press.

University of Guelph. (2008). Retrieved November 19, 2008, from http://www.uoguelph.ca

References