Coffee & Conversations: Navigating Ethical Dilemmas in Your Workplace

1. Coffee & Conversations: Navigating Ethical Dilemmas in Your Workplace Jennifer L. Eury, Ph.D.Honor and Integrity Director Smeal College of Business September 22, 2016

2. Introduction Building a Culture of Integrity • Penn State Values • Smeal Honor Code (academic integrity, professionalism) • Faculty, staff, students, alumni, and recruiters • Orientation, training programs, and special initiatives • Donuts & Dilemmas for Students & Company Representatives • Coffee & Conversations for Faculty, Staff, & PhD Students • Corporate Compliance & Ethics Week Celebration • Committee membership opportunities • Ethical dilemmas posted in the restrooms • Awards and recognition

3. Values • Kindness • Loyalty • Obedience to authority • Patience • Persistence • Preparation • Promise-keeping • Respect • Responsibility • Success • Teamwork Accountability Community Courage Discovery Excellence Family Honesty/Integrity Humility Inclusion Justice

4. Ethical Dilemmas “Right” Value “Right” Value

5. PRACTICENavigating Ethical Dilemmas in Your Workplace

6. The Parent You receive a phone call from an irate parent, frustrated that his/her student’s professor was unwilling to provide a make-up exam for missing a week of classes to attend a family vacation. The parent demands that you fix this problem, or he/she will pull their donations from the University.

7. Discussion • What is the ethical dilemma? • Drawing on your personal values and Penn State’s values, how would you handle this situation? • In your small groups, discuss your decisions and why you made the decision you did. • Identify a spokesperson to share your group’s outcomes with the larger group.

8. The Other Adviser A student comes to your office during walk-in hours. Throughout the conversation, the student continues to complain about their adviser, saying that he/she is not responsive and doesn’t seem to be in the know on certain classes. You are trying to be helpful to the student but you are distracted by the student’s comments about a former colleague.

9. Discussion • What is the ethical dilemma? • Drawing on your personal values and Penn State’s values, how would you handle this situation? • In your small groups, discuss your decisions and why you made the decision you did. • Identify a spokesperson to share your group’s outcomes with the larger group.

10. The Classes One of your students meets with you to discuss their spring schedule. He/she is worried about their GPA (and losing his/her scholarship), and asks you for a list of easy classes. They explain that they will not make a habit of this, but they just need an easy A so they can focus on their major courses.

11. Discussion • What is the ethical dilemma? • Drawing on your personal values and Penn State’s values, how would you handle this situation? • In your small groups, discuss your decisions and why you made the decision you did. • Identify a spokesperson to share your group’s outcomes with the larger group.

12. Your Advisees After meeting with students back-to-back, you look ahead to next week and you see a jam-packed calendar. You are overwhelmed. You want to be able to provide more one-on-one attention to your students, but there are just not enough hours in the day to tend to the growing roster of advisees.

13. Discussion • What is the ethical dilemma? • Drawing on your personal values and Penn State’s values, how would you handle this situation? • In your small groups, discuss your decisions and why you made the decision you did. • Identify a spokesperson to share your group’s outcomes with the larger group.

14. Closing Comments and Ways to Promote Integrity • Lead by example. • Display the Penn State values at your workspace. • Create informal opportunities to discuss ethical dilemmas in the workplace. • Encourage students (and advisers) to share their ethical concerns. • Recognize students (and advisers!) who go above and beyond to do the right thing.