For enterprises, CRM holds a critical aspect towards achieving organizational goals and objectives. Today, it has gone critical for every organization to keep moving to meet current market dynamics.
User-Interface within Salesforce
For enterprises, CRM holds a critical aspect towards achieving
organizational goals and objectives. Today, it has gone critical for
every organization to keep moving to meet current market dynamics.
Within this paradigm to retain your existing customers and grow your
customer base, this is necessary for every organization to maintain a
strong CRM system to understand the latest market trends. The
expected customer experiences and seamless communication always
helps an organization in getting recognizable growth.
Why Salesforce Lightning?
The out-of-the-box Lighting development undertaken by the
Salesforce has given a new set of opportunities to the CRM users.
Some of the highlights of the Lightning platform includes – more
satisfied customers, modern user-experiences, and also bridging the
gap between customers and organizations.
Bridging gap among
customers and organizations
More satisfied customers
Lighting (LEX) helps a business to deliver smarter and faster user-
experiences to maximize the lead conversion and the business
profits. The LEX apps are always more interactive and ready to
market whenever needed by the Company.
The next generation user-interface within Salesforce
Salesforce LEX development targets the future with next-generation
solutions aimed at better productivity and increased profits. Today,
this is mandatory for every organization to adopt changes to deliver
modern experiences to the users. If customers are not satisfied then
business returns also not satisfied.
The LEX platform offers a completely new set of opportunities where
constructing user-interfaces are easier across the platforms. Once
you understood the complete benefits of the platform, any
Best practices for implementing LEX
approach to achieve
adoption and the
Focus on awareness
Define the UX vision
and the goals
Phase 1: Define Goals and visions clearly
In order to start with LEX development, you should be sure on goals
and objectives of User-interface. First of all, decide on the success
metrics and assess the Lighting readiness checklist tools. You should
plan the UX objectives, how it will impact your business, and evaluate
the readiness check report status etc.
Phase 2: Awareness and Understanding
The objective of this stage is to garner excitement among users for
upcoming changes and ensure that lightning development team is
ready with all necessary requirements they actually needed. Here,
you have to define the use-cases and modify them as per the client
At this stage, this is necessary to make user confident for the modern
interface. Also, you have to roll out new techniques to migrate the
new system environment. However, this is always easy to encourage
user adoption with interactive learning sessions, hands-on exercises,
detailed manuals etc.
to achieve excellence
Here, comes the most important stage that explains how to achieve
the enterprise excellence with the business-centric approach. At the
final stage, you can always deliver the most robust user-experiences
that were never achieved earlier. Don’t forget to track the status for
earlier three stages to evaluate the actual usage of the system.
Once you will follow all these stages carefully, then customers can
always be served in more intuitive and unified way.
Are you Lightning Ready?
Make your enterprise lightning ready by adopting best practices for
Lightning development. These best practices are –
Enhanced Security– Every time a new technology is released
into the market, it cannot go higher if it is not secure.
Salesforce Lightning helps you with secure apps and gives
maximum protection against cyber-attacks and the third-party
designing helps a Company to make customizations and makes
your business solutions the future-ready. Also, custom
components can be freely used for other applications whenever
Improved user-experiences– The ultimate objective of the
lightning framework is to deliver interactive user-experiences
with responsive web designs, interactive dashboards, and the
excellent navigation features.
The Way Ahead:
That’s all for the day. Now your enterprise is Salesforce Lightning
ready and you have the right path to reap maximum benefits from
LEX platform. You can better maintain your existing cloud programs
LEX platform delivers a transformational program to innovate and
enhance the overall benefits of cloud technology.